Front Desk Receptionist

5 days ago


Burnley, United Kingdom Higher Trapp Hotel Full time

We are the Higher Trapp House, A popular wedding venue based in the Ribble Valley, We also have 29 bedrooms and an onsite Restaurant & Bar.

We are seeking a front of house receptionist with excellent customer service skills, a friendly personality and the motivation to go above & beyond.

The position is full time - 40 hour contract with additional shifts to cover holidays when required.

Starting wage of £9.50, Potential to go up to £9.75 following a successful probationary period and meeting the required standrads.

Upsells Bonus available

Working on a shift pattern basis of Late's & early's.

Late 2:30pm - 10:30pm

Early 6:30am - 2:30pm

The position covers all days of the week & includes weekends.

Customer service experience is required and full job training will be provided.

Uniform provided

Car Driver essential due to location of the hotel and times of work

**Salary**: From £9.50 per hour

Additional pay:

- Bonus scheme
- Tips

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday
- Overtime
- Weekend availability

Ability to commute/relocate:

- Burnley, BB12 7QW: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (required)



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