Building Sales Advisor
7 months ago
Since its formation in 1978, Moore Concrete Products Ltd has developed into a world class, quality focused, precast concrete manufacturer based outside Ballymena. The company is customer focus led, ensuring the continued evolution of our extensive product range, designed to meet the requirements of civil infrastructure, agriculture and building customers across the UK and Ireland.
We are currently recruiting for a Building Sales Advisor to join the sales department due to our continuing growth. The purpose of the role is to operate as part of a team through maximizing the sale of precast concrete products in accordance with Company standards and targets, providing excellent customer service, maintaining sales administration duties and also providing support to other departments as required.
**Hours of work**:Standard hours will be Monday to Friday 8.00am - 5.00pm. 40 hours per week. Flexibility is required to work additional hours on occasion as needed. Our Despatch Office opens from 7:30am, you may be required to start at this time on a rota basis with the Building/Planning/Transport team.
**Responsibilities**:
- Provide excellent customer service and maximize sales opportunities, deal with enquiries and convert to orders to achieve the team’s order intake target.
- Serving customers, hauliers and suppliers, operating barriers & weighbridge.
- Ensure that enquiries and tenders are priced accurately in the required timeframe.
- Proactive sales visits/meetings to customers (housing developers, merchants, self builds) and networking.
- Ensure that orders are won at the best price possible, and information recorded accurately.
- Provide accurate information to Planning, Production, Quality/Technical and Dispatch to ensure that customer requirements and timeframes are met.
- Record any non-conformances and/or complaints received and assist if required in the resolution and completion of Corrective Actions Reports
- Holiday cover for transport function as required.
- Any other duties, within reason and capability, as agreed through consultation with the Building Sales Coordinator / Sales Manager.
**Essential Criteria**:
- Proven experience and strong ability in customer service
- Strong capability to deal professionally with customers/clients
- Driven individual with a strong interest in the building/construction industry
- Good level of education and/or equivalent experience in a sales administration role, including use of Mathematics, English and computer skills
- Good organisational, time management, interpersonal skills and the ability to work as part of a busy team.
- Confident in using computer software such as Microsoft word, excel, outlook etc.
- Good organisational and time management skills, with ability to prioritise a busy work schedule.
**Desirable Criteria**:
- Product knowledge of precast building products
- Previous experience with Sales Logix, Crystal or Sage packages
- An understanding of business operations
- Experience in meeting KPIs and targets
**Company Benefits**:
- 30 days holidays (including stats)
- Company Performance Related pay (PRP) scheme
- Private Healthcare scheme
- Company sick pay scheme
- Employee Referral scheme
- AXA Insurance discount
- Cycle to work scheme
- Pension scheme
- Life insurance policy
**Job Types**: Full-time, Permanent
Pay: £25,000.00-£27,000.00 per year
**Benefits**:
- Cycle to work scheme
- Free parking
- Health & wellbeing programme
- Life insurance
- Referral programme
- Sick pay
Schedule:
- Flexitime
- Monday to Friday
Supplemental pay types:
- Performance bonus
**Experience**:
- Sales: 2 years (preferred)
- Customer service: 2 years (preferred)
Work Location: In person
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