Retail Sales Adviser

6 months ago

Ballymena, United Kingdom Vodafone Full time

**What you’ll do**:

- The Retail Sales Team Leader is responsible for the sales of products and services directly to the end customers by matching the products and services to the needs of each customer in line with Retail Sales standards and procedures. And has supervisory responsibility of Sales Advisors.The Retail Sales Team Leader interacts directly with customers and focuses on increasing sales, exceeding sales targets, elevating the customer experience with Vodafone, developing customer loyalty and cross-selling through managing the customer experience. The customer base is mostly consumers but may also include some small business, SOHO (Small Office Home Office) and self-employed customers. Typically reports to the Retail Sales Manager.

**Who you are**:

- Holds supervisory responsibility for Store Retail Advisor/s and supports, coaches and develops there understanding of Sales and Customer Services activities;
- Follows Retail Sales policies and processes to support the store team in delivery of activities related to entire sales process, builds trusting relationships with the customer base and represents the brand;
- Delivers an excellent sales experience, developing customer loyalty toward Vodafone;
- Performs assigned tasks which support the advocacy of Self-Serve and Digital-First for solving non-complicated service situations;
- Supports the store operations and may be involved with reporting, stock-taking, audit and other administrative activities as required;
- Contributes towards effective cross-channel collaboration;
- Supports and educates the customer around setting up/using their device, resolves basic technical queries, diagnoses and organises repair of faulty devices and identifies cross/upsell opportunities;
- Uses communication skills to ensure effective collaboration across channels, and with other stores;
- engages with the local community and businesses (e.g. shopping centre, events, local charities/schools) and acts as an ambassador;
- Has a good understanding of Vodafone
- s products, services and processes and informs customers according to defined Vodafone standards in order to improve their customer experience;
- Performs other job-related duties or tasks defined by the supervisor or resulting from assigned agendas.

**Not a perfect fit?**:
**What's in it for you**:
**Together we can**:

  • Sales Director

    4 weeks ago

    Ballymena, United Kingdom Next Retail Full time

    About the Role:To succeed as a Sales Manager at Next Retail, you will lead and inspire your team to deliver exceptional customer service and achieve performance targets. Every day will be fast-paced and challenging, but ultimately rewarding. Your experience in leading, coaching, and motivating a team will be crucial to your success. We invest in your...

  • Retail Sales Professional

    6 days ago

    Ballymena, United Kingdom Reactive Recruitment Full time

    Retail Sales PositionReactive Recruitment is seeking a skilled Retail Sales Professional to join their team in Ballymena. As a key player in the company's sales strategy, you will be responsible for engaging with both domestic and trade customers, identifying their needs, and providing tailored solutions in a friendly, high-service setting.The ideal...

  • Retail Sales Associate

    4 weeks ago

    Ballymena, United Kingdom British Heart Foundation Full time

    Our retail team is looking for a Sales Assistant to join us in Ballymena. As a Sales Assistant, you will be at the heart of our retail operation, delivering exceptional customer service and promoting our charity's mission. You will engage with customers, organise and merchandise donated stock creatively, and collaborate with our E-Commerce team to maximise...

  • Retail Sales Associate

    4 weeks ago

    Ballymena, United Kingdom Primark Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Assistant to join our team at Primark. As a Retail Assistant, you will be responsible for providing an exceptional customer experience, maintaining a high level of store standards, and working collaboratively with the sales team to achieve sales targets.Key ResponsibilitiesProvide...

  • Retail Sales Associate

    4 weeks ago

    Ballymena, United Kingdom British Heart Foundation Careers Full time

    About the Role:We are seeking a highly motivated and customer-focused Sales Assistant to join our team in Ballymena. As a Sales Assistant, you will be at the heart of our retail operation, delivering exceptional customer service and promoting our charity's mission.Key Responsibilities:Engage with customers, providing a first-class service experience and...

  • Retail Sales Associate

    2 weeks ago

    Ballymena, United Kingdom NEXT Full time

    Job Overview:We are seeking a highly motivated Retail Sales Associate to join our team at NEXT. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service and promoting our products to drive sales growth.About the Role:Provide fast and friendly service to customers, helping them find the perfect productsShare...

  • Retail Sales Associate

    4 weeks ago

    Ballymena, United Kingdom DCK Group Full time

    Job Title - Retail AssistantShift Pattern: 1.5 hours MON, 1.5 WED, 1.5 FRIDCK Group is a leading fashion jewellery company, working with numerous well-known retailers and high street fashion brands. Our hosts include River Island, M&S, Matalan, Tesco, Boots, and many more.As a Retail Assistant, you will provide face-to-face contact and merchandising...

  • Retail Sales Associate

    4 weeks ago

    Ballymena, United Kingdom DCK Group Full time

    Role Title - Retail Assistant - BallymenaShift pattern: 1.5 hours MON, 1.5 WED, 1.5 FRIDCK Group is one of the world's leading fashion jewellery companies, working with many well-known retailers and high street fashion brands. Some of our hosts include River Island, M&S, Matalan, Tesco, Boots, and many more.Our Retail Assistants provide face-to-face contact...

  • Sales Assistant

    4 weeks ago

    Ballymena, United Kingdom First Choice Selection Services Full time

    Job Title: Sales Assistant - Fashion RetailJob Type: Temporary, Full-timeLocation: BallymenaAbout the Role:We are seeking a Sales Assistant to join our team at one of the UK and Ireland's leading fashion jewelers in Ballymena. As a Sales Assistant, you will be responsible for assisting customers with inquiries, providing excellent customer service, and...

  • Retail Sales Associate

    4 weeks ago

    Ballymena, United Kingdom British Heart Foundation Full time

    About the Role:We are seeking a highly motivated and customer-focused Sales Assistant to join our team in Ballymena. As a Sales Assistant, you will be at the heart of our retail operation, delivering exceptional customer service and promoting our charity's mission.Key Responsibilities:Engage with customers, providing exceptional service and promoting our...

  • Retail Sales Associate

    4 weeks ago

    Ballymena, United Kingdom British Heart Foundation Full time

    Role OverviewAs a Sales Assistant at the British Heart Foundation, you will be at the heart of our retail operation, delivering exceptional customer service and promoting our charity's mission. This is a fun, fast-paced environment where no two days are the same, and everyone works as a team.Key Responsibilities Engage with customers, providing exceptional...

  • Retail Sales Associate

    4 weeks ago

    Ballymena, United Kingdom British Heart Foundation Full time

    Role OverviewWe are seeking a Sales Team Member to join our retail team in Ballymena. As a Sales Team Member, you will be responsible for providing excellent customer service and selling our products in a fast-paced environment.Key ResponsibilitiesProvide exceptional customer service to our customersSell our products to customers and meet sales targetsWork...

  • Retail Sales Assistant/keyholder

    5 months ago

    Ballymena, United Kingdom The Works - Ballymena (Fairhill) Full time

    **Retail Sales Assistant - Keyholder** **Working 8 hours per week** **Pay rate**:NMW plus additional £0.35p when completing Key Holder duties. **Please Note** - If you are under 18, you won't be able to complete keyholding duties and hold keys, instead you'll join us as a 'sales assistant' until you reach your 18th birthday, when you'll upgrade to a...

  • Retail Sales Associate

    2 weeks ago

    Ballymena, United Kingdom First Choice Selection Services Full time

    Job Overview: We are seeking two dedicated Sales Assistants to join our team at one of the UK and Ireland's leading fashion jewelers in Ballymena. This is a full-time temporary role to assist with the winter pressures, offering an exciting opportunity for candidates to gain valuable retail experience.Salary Details: The hourly rate for this position is...

  • Senior Retail Sales Floor Supervisor

    2 weeks ago

    Ballymena, United Kingdom Motorsport-Total GmbH Full time

    About the RoleWe are seeking a highly motivated and experienced Retail Sales Floor Supervisor to join our team. As a key member of our sales floor leadership team, you will be responsible for ensuring exceptional customer service delivery in one of our retail stores.ResponsibilitiesSupervise and coach sales team members to deliver market leading standards to...

  • Sales Associate

    2 weeks ago

    Ballymena, United Kingdom DCK Group Full time

    Company Overview:DCK is one of the world's leading fashion jewellery companies, working with many well-known retailers and high street fashion brands.Some of our hosts include River Island, M&S, Matalan, Tesco, Boots, and many moreSalary:You will be rewarded with a competitive hourly rate of £11.44 per hour for your hard work and dedication.Job...

  • Retail Sales Consultant

    6 days ago

    Ballymena, United Kingdom Winemark Full time

    Job OverviewWe are seeking a highly motivated and customer-focused Retail Sales Consultant to join our team at Winemark.About the RoleThe successful candidate will be responsible for providing exceptional customer service, assisting with sales and stock control, and maintaining a high level of housekeeping standards within the store.About YouYou should have...

  • Retail Sales Associate

    4 weeks ago

    Ballymena, United Kingdom Primark Full time

    Job Summary: We are seeking a highly motivated and customer-focused Retail Assistant to join our team at Primark. As a Retail Assistant, you will be the face of our brand, providing an exceptional shopping experience for our customers.Key Responsibilities:Provide excellent customer service, assisting customers with purchases, returns, and queries. Maintain a...

  • Sales Manager

    1 month ago

    Ballymena, United Kingdom Next Retail Full time

    To be a successful Sales Manager, you will lead and inspire your team to prioritise outstanding customer service and achieve performance targets. Every day will be varied, fast paced, challenging but ultimately rewarding. People are at the heart of what we do so your experience in leading, coaching and motivating a team will be crucial to your success. You...

  • Retail Sales Assistant

    6 months ago

    Ballymena, United Kingdom Jollyes Petfood Superstores Full time

    Following excellent and exciting recent growth, Jollyes is looking for a talented individual to be a Sales Assistant in our Ballymena store. This is a fantastic opportunity to join a company voted top Pet Retailer of the Year 2023 by the Pet Industry Federation. **Benefits**: - £7.95 - £10.42 per hour - 20% staff discount scheme - Employee reward...