Patient Engagement Administrator

3 weeks ago


Salisbury, United Kingdom Salisbury NHS Foundation Trust Full time

A key part of this role will also involve supporting the administration and consolidation of themes from several areas including Friends and Family feedback, Real Time Feedback, National Patient Surveys and local engagement activities.

The post holder will also form part of the PALS Outreach Service, which will involve regular ward visits and developing the patient experience team’s presence outside of the immediate department.
- Exercise judgement as to the appropriate response, prioritising accordingly and taking immediate action as required.
- person enquiries
- Support the Patient Experience team with collating of survey data and administrative support for events including workshops and focus groups.
- Provide administrative support for meetings including production of minutes and action notes
- Provide administrative support to specified Patient Experience projects, working closely and regularly with project lead/commissioner to ensure the project is successfully delivered.
- Use a variety of software packages (including Excel and Word) to input and interrogate activity data relating to online surveys.
- Organise and schedule meetings.
- Provide a minute-taking service to departmental meetings.
- Coordinate electronic diaries for the Patient Experience team

Salisbury NHS Foundation Trust (SFT) is an innovative hospital with a proud heritage and over 250 years of experience behind us. Here we’re driven to deliver an outstanding experience for everyone and have been well regarded for the quality of care and treatment we continue to provide for our patients and also our staff.

We support flexible working and will consider requests taking into account the needs of the service. We think working here is pretty rewarding. You can access a range of NHS discounts, receive a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme. On-site benefits include car parking (fee applies), leisure centre, day nursery and holiday play scheme.

Please see attached Job description and person specification for full details of roles and responsibilities.


  • Administrator

    4 weeks ago


    Salisbury, United Kingdom Personnel Placements Full time

    Are you an experienced Administrator with a strong background in various business functions? Are you looking for a role that not only allows you to utilise your current skills but also offers the chance to take on more responsibility and support the growth and development of other team members? If so, we have an exciting opportunity for you. The most...


  • Salisbury, United Kingdom Salisbury NHS Foundation Trust Full time

    **Previous applicants need not apply** We are looking for an enthusiastic Receptionist/Administration Officer to join our Pathology Outpatients Reception team. You will be the first and main point of contact for patients attending the Pathology department for blood tests and clinic appointments. This role will work as part of the small reception team and...


  • Salisbury, United Kingdom Salisbury NHS Foundation Trust Full time

    To provide administration services for LEEP (Lung Exercise and Education Programme), a rehab course for patients with lung conditions, which is run three times a year. To help manage the Non-invasive Ventilation service and provide general administration support for the physio team, including regular interaction with physio patients, both over the phone and...


  • Salisbury, United Kingdom Salisbury NHS Foundation Trust Full time

    **Previous applicants need not apply** We are looking for an enthusiastic Receptionist/Administration Officer to join our Pathology Outpatients Reception team. You will be the first and main point of contact for patients attending the Pathology department for blood tests and clinic appointments. This role will work as part of the small reception team and...


  • Salisbury, United Kingdom Salisbury NHS Foundation Trust Full time

    The Clinical Site and Integrated Discharge Service (IDS) Administration Teamis expanding! A great opportunity has arisen for a part-time administrator to join the Clinical Site and IDS administration team. We are expanding the admin team to enable us to deliver our service 7 days a week. Do you enjoy variety? Are you seeking the opportunity to enhance your...


  • Salisbury, United Kingdom Salisbury NHS Foundation Trust Full time

    **Patient/Client Care**: - the post holder will be responsible under the guidance of a registered practitioner for supporting the work of the Physiology Service, the Sleep Services and the general nurse clinics. This will include preparing and working with equipment used by patients as therapy for Obstructive Sleep Apnoea. **IT Administration**: - the...


  • Salisbury, United Kingdom Salisbury NHS Foundation Trust Full time

    An exciting opportunity has arisen to join our friendly patient centred team at Salisbury Fertility Centre. A well-established centre of 20 years, offering a full range of laboratory diagnostic and assisted conception techniques, including IVF, ICSI, microTESE, egg, sperm & embryo cryopreservation, including a large NHS Fertility Preservation program, along...


  • Salisbury, United Kingdom Salisbury NHS Foundation Trust Full time

    **Previous applicants need not apply** We are looking for an enthusiastic Receptionist/Administration Officer to join our Pathology Outpatients Reception team. You will be the first and main point of contact for patients attending the Pathology department for blood tests and clinic appointments. This role will work as part of the small reception team and...


  • Salisbury, United Kingdom Salisbury NHS Foundation Trust Full time

    To provide administration support for Pre - Operative Assessment Unit. To answer non clinical patient enquiries both face to face and phone. The post holder will be responsible for the smooth running and or organisation of clinics, from liaising with central booking to preparing documents and accessing notes. The workload is managed with day to day...

  • Support Administrator

    4 weeks ago


    Salisbury, United Kingdom Salisbury NHS Foundation Trust Full time

    To assist in providing a comprehensive secretarial and administrative service to the medical and nursing team within the Department of Sexual Health, taking down and distributing minutes as and when required, typing clinical letters and other administrative jobs as and when required To assist in supporting and maintenance of in-house sexual health...


  • Salisbury, United Kingdom Salisbury NHS Foundation Trust Full time

    The Bowel Screening and Abdominal Aortic Aneurysm Screening Programmes (BCSP and AAA). are seeking an enthusiastic and experienced person to provide Administration Support to our teams based at Salisbury District Hospital. 60% of the time to BCSP and 40% to AAA. BCSP operates across the Bath Swindon & Wiltshire area delivering screening services from three...

  • Administrator

    1 month ago


    Salisbury, United Kingdom Personnel Placements Full time

    This Client is seeking a talented **Administrator** to join a Global Philanthropy Team to ensure their supporters receive the best possible experience. As the** Administrator,** you are a key role in the team and are the first point of contact for supporters, your efficient and warm communication will ensure their supporters feel informed and valued,...


  • Salisbury, United Kingdom Salisbury NHS Foundation Trust Full time

    To provide administration support for Pre - Operative Assessment Unit. To answer non clinical patient enquiries both face to face and phone. The post holder will be responsible for the smooth running and or organisation of clinics, from liaising with central booking to preparing documents and accessing notes. The workload is managed with day to day...

  • Administrator

    1 month ago


    Salisbury, United Kingdom Personnel Placements Recruitment Agency Salisbury Full time

    This Client is seeking a talented **Administrator** to join a Global Philanthropy Team to ensure their supporters receive the best possible experience. As the **Administrator**,you are a key role in the team and are the first point of contact for supporters, your efficient and warm communication will ensure their supporters feel informed and valued, building...


  • Salisbury, United Kingdom Southern Independent Medical Practice Full time

    We have an exciting opportunity for a data migration administrator to come and join our friendly team at SIMP in Salisbury on a temporary basis. You will be working in a fast-paced environment where attention to detail and accuracy are paramount. A medical background is desirable but not essential. You will have strong IT and organisational skills and will...


  • Salisbury, United Kingdom Salisbury NHS Foundation Trust Full time

    Patient/Client Care - the post holder will be responsible under the guidance of a registered practitioner for supporting the work of the Physiology Service, the Sleep Services and the general nurse clinics. This will include preparing and working with equipment used by patients as therapy for Obstructive Sleep Apnoea. IT Administration - the post holder...


  • Salisbury, United Kingdom Salisbury NHS Foundation Trust Full time

    The Education Administrator will work as part of the Education Department providing effective, professional and quality administration support across a number of portfolio areas, enabling the department to fulfil its function to a high standard. - To guarantee high levels of security and confidentiality of sensitive information relating to staff and sharing...


  • Salisbury, United Kingdom Three Chequers Medical Practice Full time

    _**Three Chequers Medical Practice have an exciting opportunity to join our expanding team of Workflow Administrators. The post-holder will be responsible for processing all forms of practice and clinical correspondence and attaching it to patient records, accurately adding read codes for diagnosis, procedures and investigations as well as identifying and...


  • Salisbury, United Kingdom Salisbury NHS Foundation Trust Full time

    The Bowel Screening and Abdominal Aortic Aneurysm Screening Programmes (BCSP and AAA). are seeking an enthusiastic and experienced person to provide Administration Support to our teams based at Salisbury District Hospital. 60% of the time to BCSP and 40% to AAA. BCSP operates across the Bath Swindon & Wiltshire area delivering screening services from three...


  • Salisbury, United Kingdom Three Chequers Medical Practice Full time

    **_Three Chequers Medical Practice have an exciting opportunity to join our expanding team of Workflow Administrators. The post-holder will be responsible for processing all forms of practice and clinical correspondence and attaching it to patient records, accurately adding read codes for diagnosis, procedures and investigations as well as identifying and...