Data and Mis Assistant

2 months ago

York, United Kingdom City of York Council Full time

**INTERNAL VACANCY**

York Learning are looking for a part time Data Assistant to join us at our West Offices base in York.

Reporting to the Operations Manager and exams co-ordinator, and working closely with multiple teams, you will be responsible for administrating data from all areas of the service in a timely and efficient manner. You will ensure all data conforms to our high internal and regulatory standards and requirements. It will be your responsibility as the Data Administrator to process high volumes of sophisticated data to support the team.

Typical Day on the Job:

- Pulling and inputting data on customers and using a variety of our data systems
- Cleansing data for accuracy to ensure reports are correct
- The input, audit, creation, and output of related data in relevant systems
- Ensuring the quality and standard of output is maintained, handled and quality assessed
- Identify and call out risks and quality concerns to management
- Give innovative ideas to process transformation.
- Engage with internal and external parties to validate data where appropriate
- Identifying and investigating discrepancies or inaccuracies, resolving root cause, calling out issues and implementing agreed actions.

We would like to hear from people with:

- An understanding of data processes
- Inquisitive with an interest in analysis
- Numerically minded
- Previous experience in a role of data administration is preferred but training will be provided.
- Good communication skills
- Ability to maintain high accuracy standards while handling personal work levels
- Ability to handle sophisticated data using various IT Systems
- Ability to prioritise and work optimally under pressure
- Sound demonstrable understanding of Microsoft Outlook, Excel, Word, PowerPoint
- A Grade 4/C in Maths and English is required for this role
- Education data collection experience (desirable)

Key responsibilities:

- Undertake all Admin and Data tasks through a variety of systems
- Liaise with all staff, supporting and monitoring all information to ensure it is accurate and compliant.
- Collect, input and maintain learner data and project data where needed.
- Contribute to the development of the quality standards, process and target setting as part of the team.
- To work flexibly covering members of the team where needed.
- Respond to all enquiries and where needed update the databases.
- Input data accurately and ensure all records are maintained.
- Potentially submission of data returns to outside agencies and third parties linked to ongoing contracts.

Personal Specification:

- Some previous experience of inputting a large volume of data accurately onto a computer system.
- Excellent administrative and organisational skills as required for working in a process-driven office.
- High level attention to detail and accuracy of records.
- Accurate data inputting skills.
- Ability to maintain confidentiality.
- Good verbal communication skills to deal effectively with stakeholders.
- Excellent customer service skills.

As this role is public facing, applicants will need to demonstrate, at interview, their competency to converse and provide advice and guidance to members of the public, in spoken English to CEFR level C2: Can express him/herself spontaneously at length with a natural conversational flow, avoiding or backtracking around any difficulty so smoothly that the person with whom they are conversing is hardly aware of it.

Hybrid working arrangements are available for this role. Each role at CYC is different and your working arrangements will be determined based on the requirements of the role and in collaboration with you and your needs as part of the recruitment process. Your contractual location will be the designated council office for your team.

The Council is committed to investing in the talent and wellbeing of our staff and can offer a generous annual leave allowance, access to the Local Government Pension Scheme, comprehensive Health & Wellbeing initiatives and a reward package which recognises your contribution. We can offer flexible working practices, community engagement and volunteer activities and, as part of our commitment to you, promote continuous Learning & Development. In addition we also offer a growing range of discounts, rewards and savings.

**Closing date**: Thursday 17 August 2023 at 12 midnight

**Interview date**:Week commencing Monday 28 August 2023

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