Temporary Customer Support Advisor
2 weeks ago
**TEMPORARY CUSTOMER SUPPORT ADVISOR** **NG15 - NEWSTEAD**
**MONDAY TO FRIDAY 9AM TILL 5PM**
**INCLUDES WEEKENDS SATURDAY 9AM TILL 5PM/ SUNDAY 10AM TILL 4PM**
**£9.50 PER HOUR**
Our client here at Elizabeth Michael is currently seeking an experienced temporary customer support advisor.
You will be working within a great environment with a very friendly and welcoming team providing support to new and existing customers.
WEEKEND WORK IS ESSENTIAL
**Main responsibilities**:
- Manage and download, Check and input web orders throughout the day
- Respond to complaint/query messages on chat
- Assisting with overflow of calls as directed
- To ensure a consistently high level of service is provided by;
- Ensure that any incoming calls of complaint, follow up or enquiry are dealt with promptly or routed to the relevant person/department efficiently
**Experience**:
- Computer literate to a competent level (MS office, including a good understanding the Excel and Word)
- Incoming telephone order taking and customer service experience
- Experience of dealing with the public
**Job Types**: Full-time, Temporary contract
**Salary**: £9.50 per hour
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
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