Temporary Customer Support Advisor

2 weeks ago


Annesley, United Kingdom Elizabeth Michael Associates Full time

**TEMPORARY CUSTOMER SUPPORT ADVISOR** **NG15 - NEWSTEAD**

**MONDAY TO FRIDAY 9AM TILL 5PM**

**INCLUDES WEEKENDS SATURDAY 9AM TILL 5PM/ SUNDAY 10AM TILL 4PM**

**£9.50 PER HOUR**

Our client here at Elizabeth Michael is currently seeking an experienced temporary customer support advisor.

You will be working within a great environment with a very friendly and welcoming team providing support to new and existing customers.

WEEKEND WORK IS ESSENTIAL

**Main responsibilities**:

- Manage and download, Check and input web orders throughout the day
- Respond to complaint/query messages on chat
- Assisting with overflow of calls as directed
- To ensure a consistently high level of service is provided by;
- Ensure that any incoming calls of complaint, follow up or enquiry are dealt with promptly or routed to the relevant person/department efficiently

**Experience**:

- Computer literate to a competent level (MS office, including a good understanding the Excel and Word)
- Incoming telephone order taking and customer service experience
- Experience of dealing with the public

**Job Types**: Full-time, Temporary contract

**Salary**: £9.50 per hour

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability



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