Communications and Events Assistant

7 months ago

Doncaster, United Kingdom Primary Care Doncaster Ltd Full time

The purpose of the role is to provide efficient, effective and flexible high quality training packages to general practices in Doncaster, and implement effective communications and engagement techniques to support Primary Care Doncaster in its ambition to be a transparent organisation, committed to continuous learning. Working closely with all members of the team, you will be expected to:

- support delivery of Primary Care Doncaster’s (PCD) workforce, education and training strategies
- ensure efficient communication and engagement with patients, public and PCD stakeholders
- support the PCD workforce strategy agenda

Under direction of the Communications and Events Officer, the Communications and Events assistant will:
Support the PCD Communications and Events Officer and the PCD Senior Leadership Team to ensure the key benefits of PCD, it’s aims, vision and strategy are made clear and transparent.

Support implementation of any new training programmes and PCD events as required

Support the development, implementation, and promotion of company image and branding.

Act as point of contact for matters relating to communication, events, training and PCD's digital and public presence.

Primary Care Doncaster Ltd is developing a wide range of services to support general practice across the Borough and is looking at innovative ways to develop its workforce, due to interest by a significant number of GP practices and Networks within the town.

As a PCD employee you will have access to the generous NHS Pension Scheme and 27 annual leave days per year.

PCD are an equal opportunities employer.

Training, Education and Workforce

Co-ordinate and manage the monthly GP, Nurse and non-clinical TARGET sessions

Support the management of the registration process for all education and learning programmes and events

Maintain contact databases and distribution lists ensuring that GDPR processes are followed

Source and book venues, key note speakers and all necessary resources as required for sessions and events. Including on the day trouble shooting as necessary

Act as liaison between PCD, sponsors, training providers and any other partners involved ensuring best value for money

Monitor session and event attendance including supply of certificates, dealing with attendance queries, publishing session and event details

Support evaluation and reporting of training and education sessions ensuring any learning or incidents are fed to the relevant PCD staff member and recorded on the appropriate Log

Working with the Communication and Events Officer, support the Clinical Educators and Curriculum Group or any other group and meetings dedicated to compiling forward schedules and training plans liaising with speakers, stand-holders, and participants as necessary

Act as deputy when require to provide on the day support by introducing speakers when the Clinical Educator is not available

Support the co-ordination, role out and implementation of workforce, wellbeing and resilience tools and programmes

Support the development and maintenance of the PCD Local Staff Network under guidance of the PCD Communication and Events Officer

Deputise for PCD Communications and Events Officer in attending SY wide communication, workforce and education meetings as the PCD representative

Support integration of SY Training and Workforce Hub programmes

Support implementation of any new training programmes and PCD events as required

Communication and Engagement

Support the development, implementation, and promotion of company image and branding including coordinating merchandise

Drafting, editing and publishing content through PCD’s digital communication channels, including its Website and social media feeds under guidance from the PCD Communication and Events Officer or other PCD Corporate Team members

Create and support planning of multi-media communications materials

Deputise for the PCD Communication and Events Officer in supporting the system partners in their communication strategies as required
- Day to day management of the PCD social media presence including driving and responding to engagement

Day to day management of the PCD website and members area as appropriate
- Ongoing maintenance of the communications calendar
- Support the compilation and production of the regular newsletters and bulletins (at an agreed frequency) for distribution to the PCD member practices and stakeholders
- Deputise for the PCD Communication and Events Officer when required to support member practices with their communications and engagement functions and any ongoing actions or follow up activities/support
- Support the running of surveys, Annual General meetings (AGM) or stakeholder and shareholder events and engagement activities as directed

Support development of brand materials, including patient literature where appropriate to support delivery of PCD’s clinical services

Draft media and stakeholder briefings and press releases ensuring

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