Impact Consultant

5 months ago

London, United Kingdom Corndel Full time

**Role**:Impact Consultant**
**Team: Business Development**
**Package: Pension, unlimited leave, flexible working**
**Location: London based**

**About Corndel**:
Corndel is a unique, multi award-winning UK management and technology training provider that focuses on delivering the highest quality programmes throughout an employee’s career. We partner with some of the UK’s largest and most exciting businesses to help drive organisational and personal performance through transformational learning.

Our vision is to shape a world where everyone is empowered to be their professional best. We are one of the fastest growing companies in the UK and provide a great platform for proactive and motivated individuals to take the next exciting step in their career. You will be joining an organisation with a fun, entrepreneurial and supportive environment, providing fulfilling work and an open, informal culture.

**The role**:
As our first dedicated Impact Consultant, you will play a key role in identifying, measuring, and crafting impactful learner and client success stories for Corndel’s Business Development team to spotlight. Your role will directly be contributing to our company purpose, “we maximise professional potential through transformational learning, that delivers measurable impact.”

**Responsibilities include**:

- Create compelling and quantifiable impact case studies and stories to be used by the Business Development team to support selling the value of our apprenticeships and training programmes
- Analyse data on client and learner satisfaction, loyalty and value to identify key clients to target for impact quantification, collaborating with Business Development and Delivery teams
- Lead client-work to analyse and quantify learning impact on business results such as: programme Return on Investment (ROI), client business impact and learner impact
- Distil quantitative and qualitative insights form learners, learner’s Managers, and client leads to craft compelling impact case studies
- Design and implement systematic impact measurement frameworks
- Work with select clients to align training objectives with quantifiable business (client) goals and agree impact measures and data collection approaches
- Collaborate with existing Excellence and Learner Experience team to identify opportunities to constantly improve our existing impact measurements (e.g. net promoter score, feedback surveys, achievement rates etc.)
- Shape future impact measurement initiatives aligned to our broader social impact focus
- Champion the impact initiative across the organisation and bring stakeholders along the change journey towards implementing data-led impact measurement
- Help drive organisation-wide behaviour change towards more data-driven measurement of the effectiveness and impact of our training programmes by raising awareness and relevance of the topic to other cross functional teams
- Collect internal feedback and scan the market to iterate/improve Corndel’s impact approach
- Drive internal alignment for changes and implement new data or process initiatives

**About You**:

- You’re an enthusiastic self-starter - keen to help transform the way organisations develop their people
- You value inclusivity, being supportive and respectful of others
- You are open to change and take a collaborative approach to challenges
- You strive for excellence and have high expectations of yourself and others
- You operate with integrity, trust and professionalism and empower others to do so

**Experience and Skills**:
**Essential**:

- Strong analytical skills with ability to independently collect and distil data into impact insights
- Client-facing skills, comfortable leading data initiatives to identify, collect and measure client and learner impact
- Data story telling skills, to distil quantitative and qualitative inputs and produce high-quality, publishable impact case studies with support from Marketing team
- Independent self-starter, not shy to collaborate with clients and cross-functionally
- Project leadership skills to implement new evaluation and measurement processes

**Desirable**:

- Prior experience using the Kirkpatrick Model or another systematic method for evaluating effectiveness of training/learning programmes
- Passionate about the transformative power of education/training
- Prior experience or strength in crafting data-driven impact success stories
- Prior experience in client-facing role
- Bias for challenging the status quo

**Why join Corndel?**
- We're committed to having a fully inclusive, welcoming, and safe culture and always striving to improve.
- We provide an environment that is truly flexible and supportive, somewhere you will have autonomy over your role.
- We're a leader in our field, with quality and excellence at the heart of what we do.
- We are driven by our purpose and believe our high-quality programmes make a positive impact on our learners, our clients and our society.

**As par

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