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Administrative Assistant

1 month ago

Caerphilly, United Kingdom Biological Preparations Ltd Full time

Biological Preparations are a leading biotechnology company specialising in the manufacture of products based on microbial, enzyme and plant extract technology, and a Grease Management service company. A role has now become available to assist the busy administration teams.

**Main Duties**
- Assisting and covering the Service Administration Team Manager in updating customer portals
- Uploading Job Sheets to customer portals
- Updating portals with visit dates
- Providing cover for engineering teams administrative requirements.
- Providing additional support to existing engineering administration team
- Occasionally updating spreadsheets
- Updating specific service management software
- Enter sales orders in Sage 200 for product orders based on customer requirements.
- Issue sales order acknowledgments.
- Ensure incoming calls are dealt with appropriately.
- Other general office duties as required.

**Requirements**:

- Experience of working with Customer Online Work Portals preferred but training will be provided
- A logical approach to solving issues
- Basic experienced in MS Office using Excel, Outlook.
- Attention to detail
- Previous customer service experience preferred
- Previous experience in the Service industry preferable
- Ability to communicate, both internally and externally, in a polite and friendly manner

**Salary**: £18,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- On-site parking

Schedule:

- Monday to Friday

COVID-19 considerations:
Mask required in certain areas
Additional sanitisation

Work Location: One location

Application deadline: 18/03/2023

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