Ecommerce Trading and Content Assistant
7 days ago
**Ecommerce Trading and Content Assistant**
**Portsmouth**
**£26-31K plus bonus and benefits**
**Permanent**
**Key Duties**
- Assist with planning and execution of the marketing communications plan
- Develop engaging contents focussing on both products and brand
- Focusing on the continuous optimisation of the mobile and desktop sites and working closely with our platform provider to deliver enhancements
- Optimising onsite search to improve customer experience and conversion
- Working to constantly improve the product conversion funnel from category view to product page and checkout
- Ensuring that product listing pages are effectively merchandised and all products are maintained to the highest quality
- Responsible for maximizing cross-selling opportunities across all categories of the sites
- Delivering sales and conversion targets against budget
- Ensure the product detail pages represent the product in the best way (Imagery, key features and USP’s)
- Work closely with the team to ensure product descriptions are delivering key selling points
- Work closely with Customer Service team to gain feedback received from customer correspondence to improve end to end customer experience
- Compiling accurate daily, weekly and seasonal reports on trading performance, including product categories and ranges
- Highlighting sales and conversion trends against forecast and previous performance
- Responsibility for ecommerce data feeds (product and customer)
- Use Google Analytics to help optimize product sales and customer experience
**Skills and Knowledge**
- Driven by a desire to create solutions to provide the highest quality customer experience.
- Strong attention to detail and a desire to always learn and improve.
- A strong interest and understanding of online marketplaces and consumer behaviour.
- Copywriting and / or content creation skills
- Analytical approach, able to interpret data and make decisions based on that
- A strong academic record.
- Commercially aware and able to operate in an entrepreneurial environment.
- High level of numeracy as well as excellent understanding and experience of Excel
- Adaptable and flexible in approach to work
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