Property Management Officer

4 weeks ago


Solihull, United Kingdom Morgan Parkes Recruitment Limited Full time

**Job Title: Property Management Officer**

**Salary: £22,000 - £25,000**

**Location: Solihull**

**Hours: 37.5 hours per week - Monday to Friday, 8.30am to 5.00pm (one hour for lunch) Hybrid working is available.**

**Description**:
Due to expansion our client, a well-respected and long-established financial services company based in Solihull is recruiting an experienced Property Management Officer to join their busy team.

The main purpose of the Property Management Officer is to effectively manage properties on behalf of the appointed receiver of rent in order to minimise losses. Within the role you would be dealing with tenants, managing agents and authorised third partieswhilst working with the regulatory framework.

**Key Duties**:

- Ensure the correct property strategy is recommended through the careful and detailed analysis of valuations, rental value, actual and anticipated costs, tenant / property profiles and relevant mortgage account data
- Manage your own caseload, ensuring service level agreements, KPIs and the receiver’s objectives are achieved
- Proactively manage caseload costs through the monitoring and control of property / tenant related expenditure
- Proactively monitor tenant arrears and sales and lettings activity
- Identify and assist with the development and delivery of processes, procedures and training
- Assist with ensuring the necessary quality controls exist within the team and service standards are adhered to
- Handling and monitoring maintenance issues with the use of appointed third party contractors

**Key Skills/Experience Required**:

- Good customer service and excellent communication skills are essential
- Previous experience in property management is preferred but not essential
- Be capable of organising, prioritising and completing tasks within set timeframes
- Excellent written and verbal communication skills
- A good understanding of how to communicate with customers experiencing personal or financial difficulties
- Ability to make rational judgements from available information and analysis
- Ability to challenge business policies, processes and procedures in a constructive and effective manner

In return for your hard work, you will earn a starting salary of **£22,000 - £25,000**and excellent benefits.



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