Student Education Service Advisor
6 days ago
**Student Education Service Advisor (Funding)**:
**Salary: Grade 5 (£24,285 - £27,929 pro rate p.a. depending on experience)**
This role will be based on the university campus, with scope for it to be undertaken in a hybrid manner. We are also open to discussing flexible working arrangements.
**Do you have the ability to create, inform and communicate clear information and guidance to students, staff and external stakeholders? Are you able to work with compassion and sensitivity when dealing with complex financial matters? Do you have excellent attention to detail and a commitment to the delivery of an exceptional student experience? If so this role may be for you.**
The University of Leeds is one of the top 135 universities in the world. We have a truly global community, with more than 39,000 students from 170 different countries and over 9,000 staff of 100 different nationalities. Established in 1904, we have a strong tradition of academic excellence, reflected in first-class student education, along with world-leading research that has a real impact around the globe.
This is an exciting opportunity to help support the Student Education Service (Funding). As a key member of a small busy team you will work closely with Study Abroad Office (SAO) and Work Placement (WP) colleagues to provide up to date student funding information and guidance, and continue to develop and evolve processes to enable accurate and timely payment of statutory funding. This aspect of the role includes management and liaison with Study Abroad Team at Student Finance England (SFE), Student Finance Wales (SFW), and the Travel Grant Team at the Student Loans Company (SLC).
You will be the first escalation point for Student Funding Support Team enquiries. It is essential that you have excellent organisational, communication and technical skills, and the ability to work on your own initiative as well as working as part of a team to meet tight deadlines. You will be committed to delivering a high level of customer service.
**To explore the post further or for any queries you may have, please contact**:
Mrs Alison Jackson, Student Funding Manager
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