Operations Supervisor

4 weeks ago


Sheffield, United Kingdom University of Sheffield Full time

We are looking for an individual with a flexible approach to work, a real commitment to customer service and who will enjoy and embrace the opportunity of working as part of the Performance Venues Team.

The Performance Venues team are part of Property & Business Services - Estates and Facilities Management and are responsible for the management of performance and events space across the campus, focused around three principal venues and a number of other University presentation spaces.

Reporting to the Operations Manager, you will play a key role in the delivery of support operations for a wide variety of events across our three principal venues. Offering operational support to both internal and external contacts, you will provide a first-class customer experience and ensure that our venues are incredibly welcoming, ready, and safe for a wide range of users.

To be successful in the role, the Operations Supervisor will demonstrate a genuine commitment to providing a high standard of quality driven and adaptable customer service, have an ability to take ownership of problems, work hard to resolve them and have excellent communication and team working skills.

They will have proven experience of supervising and directing the work in others, along with the skills required to deliver training to teams and individuals. Self-motivation, a willingness to engage in training and commitment to personal development, along with experience of jointly carrying out risk assessments and operational reviews are required.

We’re one of the best not-for-profit organisations to work for in the UK. The University’s Total Reward Package includes a competitive salary, a generous Pension Scheme and annual leave entitlement, as well as access to a range of learning and development courses to support your personal and professional development.

We build teams of people from different heritages and lifestyles whose talent and contributions complement each other to greatest effect. We believe diversity in all its forms delivers greater impact through research, teaching and student experience.

You can view the supporting documentation by clicking on About the Job and About the University located near the top of your screen.


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