Senior Salesforce Administrator

3 weeks ago


Watford, United Kingdom Spectrum IT Recruitment Full time

**Senior Salesforce Administrator**

**£55,000 - £60,000 + bonus + benefits**

**Watford, Hertfordshire - 1 day per week in the office**

Senior Salesforce Administrator is required to join growing financial services organisation based in Watford, Hertfordshire offering remote working options with 1 day per week in the office. Due to substantial growth the company are looking to hire a SeniorSalesforce Administrator. The Senior Salesforce Administrator will be Responsible for completing the analysis, configuration and reporting within our Salesforce platform. Ensuring our salesforce road map is defined, monitored, and regularly updated, managesmaller salesforce initiatives so they are delivered to schedule.

**Key Responsibilities**
- Support projects that implement and deliver enhanced Salesforce functionality.
- Collation and documentation of new and evolving Sales, Marketing and Service processes, policies, and procedures within Salesforce
- Develop, analyse, and optimise the processes and workflows within Salesforce. Understanding the root cause of users' problems and automate repetitive tasks.
- Develop, analyse, and optimise SLA and case reporting within Salesforce to create efficiencies and inform business decisions.
- Prepare and distribute progress reports to management and other stakeholders.
- Proactively identify additional opportunities to improve process effectiveness and/or deliver strategic goals.

**Key Skills**
- 3+ years Salesforce Administrator Experience
- Certified Salesforce Administrator
- Experienced in implementing either Salesforce Analytics or Communities / Experience Cloud
- Experienced in understanding and defining user requirements.
- Tenacity to see multiple tasks through to successful completion.
- Ability to work to tight deadlines and demanding targets.
- Strong attention to detail with an excellent customer service ethos
- Personal presence and credibility; demonstrating enthusiasm and self-motivation.
- Ability to build relationships with Internal and external customers.

The salary is £50-60k based on experience and the company can offer an excellent working environment, scope for growth. The company can offer remote working with 1 day per week in the office when required.

If you are seeking role where you will play a pivotal part and make a difference to an organisations Salesforce platform, then please send your CV to



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