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Holiday Park Warden

4 months ago

Nottingham, United Kingdom Serco Plc Full time

**Job Title**: Holiday Park Warden or Warden couple
**Location**: National Water Sports Centre, Nottingham, NG12 2LU

**Job Type**: Fixed Term, April to September 2024
**Working Hours**: 30 hours per week including weekend work and on call hours. The hours will be split over the season with more hours in the summer months.
**Salary**: £17,894 per annum + excellent benefits including full gym membership on site and Seasonal pitch for a touring caravan.

Here at Holme Pierrepont our goal is to get more people, more active, more often. We provide affordable access to a wide range of sports and leisure facilities to support healthier and happier people across all segments of the local community. To deliver those services takes an enthusiastic and customer focused team - and right now we are looking to recruit for Holiday Park Wardens to join us.

Holme Pierrepont Country Park, the home of the National Water Sports Centre has excellent water facilities, accommodation, a campsite, Outdoor Adventure Zone, Life Fitness Gym, and marvellous nature trails for cycling and walking, it is a favourite destination for families, schools, corporate clients, and individuals.

In this role you will operate the Holiday Park in a welcoming and safe manner in making sure it remains a beautiful, safe, and clean place for our staff and customers to work within and use the facilities.

You will undertake reactive and programmed maintenance, service and repair works such as assisting with the maintenance of trees, hedges and paths, including leaf collection and spraying, as well as grass cutting and litter picking, provide front line customer service in holiday park shop, patrol site for cleanliness, security and health and safety, clean customer critical facilities / areas on and around the holiday park, undertake any other reasonable duties directed by the holiday park manager and to maintain excellent customer and client relations, particularly with members of the public. You will also work on our reception being the first port of call for our customers.

You will help in facilitating a safe, fun, and professional working environment with excellent development opportunities and free access to our facilities.

About You

To be considered for this role, it is essential that you have previous experience of communicating with members of the public, as well as maintenance work and desirable that you have worked within a ground’s related position or working within a holiday park / campsite environment.

You will have good communication and customer care skills, have a maturity and calmness to work under pressure, as well as being organised and taking pride in what you do and have good IT skills.

You will also need a full driving license to be considered for this role.

This role could be split between a couple.

Why Serco

**Meaningful and vital work**:  Working within Leisure means that you’ll play a critical role in ensuring that the communities we serve receive exceptional service and you’ll help to provide our local communities with a safe and fun environment to stay healthy and connected to others.

**A world of opportunity**: It takes a diverse team to support our Leisure business and we’re big on internal progression. So, whether you specialise your skills, undertake additional training or progress into senior management you’ll find all the opportunity you need to evolve your career.

**Great people**: Our staff are dedicated to providing the best possible service for our customers and we welcome those who take similar pride in their work.

What we offer

Free membership at the Centre plus heavily discounted use of classes and facilities
Free safeguarding training and DBS check
Excellent Development and Training Opportunities
6% employer matched pension contribution
21 days annual leave + Public Holidays
Life assurance up to 2x base salary
Simply health cash plan
Anytime health line
Employee assistance programme
Benefits portal offering discounts on eating out, travel, shopping and entertainment
A safe and supportive culture
A chance to make a positive difference to the community

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