Retail Customer Assistant

5 months ago

Larbert, United Kingdom Webrecruit Full time

Forth Valley Royal Hospital, Larbert

Overview

Royal Voluntary Service hospital cafés, shops and trolleys are part of the fabric of the NHS and a real asset in their own right. Staffed by employees and volunteers, we provide an outstanding range of beverages and healthy food choices. Our customers love the fact that the money they spend with us pays for volunteer action in hospitals and the community.

The Role

Working alongside a friendly team, you will participate in the day-to-day running of our busy café in Forth Valley Royal Hospital

**In this role, you will be responsible for**:

- Providing friendly, helpful and efficient service at all times
- Welcoming customers, informing them about specials or new products, answering questions and accepting orders and payments
- Preparing hot and cold drinks
- Serving freshly made food such as cake, sandwiches and pastries
- Operating the till and cashing up
- Maintaining a high level of cleanliness complying with Health and Safety and food hygiene standards and ensuring all areas of the site remain tidy
- Ensuring that all stock and displays are replenished regularly and ordering supplies if required

Working Hours

This is a permanent, part-time role working 10 hours per week on a flexible basis, with some weekend working required.

Our retail sites can be open on weekends and bank holidays. There may also be opportunities for paid overtime in busy periods or to cover absence.

What you’ll need

Working in a hospital requires a special kind of customer service. Your ability to communicate with a variety of people in a friendly and cheerful way will make a real difference to someone’s day. The key is to adapt your approach to each person to ensure their needs are met.
- Previous experience in a retail or cafe environment would be an advantage but training will be given - just make sure you have a positive attitude and can-do mindset along with a willingness to work and we’ll teach you the rest
- The ability to deliver excellent customer service
- A flexible approach towards working hours
- Enjoying working within a passionate team as well as working on your own on occasions
- Knowledge of EPOS systems would be advantageous

What you get in return

We’re proud to be in the top 25 not-for-profit organisations to work for in the UK, based on ratings from Indeed. As a valued employee at Royal Voluntary Service, you will benefit from:

- Salary of £10.62 per hour
- 26 days’ holiday plus paid statutory Bank Holidays (pro rata)
- Ten weeks’ company sick pay following successful completion of probation
- A great pension scheme
- Enhanced Family Leave schemes
- An employee benefits package that gives access to an exclusive rewards website to get discounts and cashback online
- A 24-hour doctor line, financial support with dental/optical and other therapies
- A free and confidential employee assistance programme with up to six face-to-face sessions counselling included
- Extensive online and on the job training to ensure you will succeed in your role
- Opportunities to discuss flexible working
- Opportunities to develop new skills and progress your career
- The chance to make a positive, lasting impact that changes lives, communities and society

How to apply

Here at Royal Voluntary Service, we're committed to equality, diversity and inclusion. We want to be a charity that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, physical or mental ability, ethnicity and perspective.

Join Royal Voluntary Service and together we can change lives, change communities and change society.

Dates to bear in mind

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Other organisations may call this role Retail Assistant, Shop Assistant, Café Assistant, Store Assistant, Retail Sales Assistant, or Customer Service Assistant.

  • Retail Customer Assistant

    5 months ago

    Larbert, United Kingdom Webrecruit Full time

    Forth Valley Royal Hospital, Larbert, Stirling Part-time / Permanent Overview Royal Voluntary Service hospital cafés, shops and trolleys are part of the fabric of the NHS and a real asset in their own right. Staffed by employees and volunteers, we provide an outstanding range of beverages and healthy food choices. Our customers love the fact that the...

  • Customer Service Assistant

    5 months ago

    Larbert, United Kingdom Certas Energy UK Ltd Full time

    We currently have an opportunity for a Retail Sales Assistant to work **16 **hours a week in our Carronvale outlet at **Main Street Larbert**. **What we are looking for**: - A good appreciation of customer service - No experience necessary as full training will be given - Hardworking and reliable - Polite and professional **Interested? What is in it for...

  • Customer Service Assistant

    5 months ago

    Larbert, United Kingdom CJ Lang & Son Limited Full time

    **Customer Service Assistants - 20 hrs** SPAR Larbert **About us** At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us. Our Customer Service Assistants work as a team; together we provide everything from tonight’s dinner to...

  • Customer Service Assistant

    5 months ago

    Larbert, United Kingdom CJ Lang & Son Limited Full time

    **Customer Service Assistants - 16 hrs (Fixed-term)** SPAR Larbert **About** us** At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us. Our Customer Service Assistants work as a team; together we provide everything from...

  • Customer Service Assistant-larbert Main St

    5 months ago

    Larbert, United Kingdom CJ Lang & Son Limited Full time

    **Customer Service Assistant - 16 hours** **SPAR Larbert Main Street** About us At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us. Our Customer Service Assistants work as a team; together we provide everything from...

  • Catering Assistant

    5 months ago

    Larbert, United Kingdom Serco Plc Full time

    Catering Assistant - Forth Valley Royal Hospital 1 x 20 hour part time - 5 days over 7, 4 hour shifts, predominately 1300-1700 & 1600-2000 hours Salary - £11.95 per hour plus Serco company benefits To help provide retail service that meets the expectations of the patients, staff, and visitors both in terms of quality, safety, and value for money To...

  • Catering Assistant

    5 months ago

    Larbert, United Kingdom Serco Plc Full time

    Catering Assistant - Forth Valley Royal Hospital 2 x 20 hour part time - 5 days over 7, 4 hour shifts, predominately 1300-1700 & 1600-2000 hours 1 x 25 hour part time - 5 days over 7, 5 hour shifts, predominately 1500 - 2000 hours. Salary - £11.95 per hour plus Serco company benefits To help provide retail service that meets the expectations of the...

  • Trading Assistant

    5 months ago

    Larbert, United Kingdom Sainsbury's Full time

    **Location** - Larbert Kinnaird Village Local Store, Sainsbury's Supermarkets Ltd Kinnarid Village Centre, Larbert, FK5 4GY **Hours** - Part-time **Contract-Type** - Permanent **Rate** - £12.00 per hour **Areas of business** - Retail **Job ID** - 228433 **Schedule** Sun 6am - Sun 1pm Sat 6am - Sat 1pm - Total hours: 12_ Love food and a bustling...

  • Trading Assistant

    5 months ago

    Larbert, United Kingdom Sainsbury's Full time

    **Location** - Larbert Kinnaird Village Local Store, Sainsbury's Supermarkets Ltd Kinnarid Village Centre, Larbert, FK5 4GY **Hours** - Part-time **Contract-Type** - Permanent **Rate** - £12.00 per hour **Areas of business** - Retail **Job ID** - 226563 **Schedule** Wed 6pm - Wed 10pm Thu 7pm - Thu 11pm Fri 4pm - Fri 8pm - Total hours: 12_ Love...

  • Trading Assistant

    5 months ago

    Larbert, United Kingdom Sainsbury's Full time

    **Location** - Larbert Kinnaird Village Local Store, Sainsbury's Supermarkets Ltd Kinnarid Village Centre, Larbert, FK5 4GY **Hours** - Part-time **Contract-Type** - Permanent **Rate** - £12.00 per hour **Areas of business** - Retail **Job ID** - 226562 **Schedule** Sun 6pm - Sun 10pm Thu 4pm - Thu 8pm Fri 6pm - Fri 10pm - Total hours: 12_ Love...

  • Sales Assistant

    5 months ago

    Larbert, United Kingdom WHSmith Full time

    **Sales Assistant - WHSmith - [Location]** Contract Type: [Permanent/Temporary] Working hours: [ Full detail of working hours] As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their...

  • Catering Assistant

    5 months ago

    Larbert, United Kingdom Serco Plc Full time

    Catering Assistant - Forth Valley Royal Hospital Part Time - (10 hours per week) flexible 5 hours Saturday & 5 hours Sunday Salary - £23,750.01 plus company benefits - pro-rata To help provide retail service that meets the expectations of the patients, staff, and visitors both in terms of quality, safety, and value for money To maintain high cleaning...

  • Catering Assistant-forth Valley Royal Hospital

    5 months ago

    Larbert, United Kingdom Serco Plc Full time

    Catering Assistant - Forth Valley Royal Hospital Part Time - 12pm to 4pm 5 days over 7 but predominately Monday through Friday 4pm to 8pm Monday to Friday Salary - £11.95 - £12.97 per hour plus company benefits - pro-rata To help provide retail service that meets the expectations of the patients, staff, and visitors both in terms of quality, safety, and...

  • Finance Accounts Assistant

    5 months ago

    Larbert, United Kingdom Certas Energy UK Ltd Full time

    **We currently have a vacancy for a Financial Accounts Assistant at our Larbert office, working 37.5 hours Monday Friday on a Fixed-term basis for 12 months.** This is a fantastic opportunity to learn about our company and grow from within. You will be responsible for preparing bank reconciliations for bank accounts and being involved in the process/review...

  • Customer Service Advisor

    5 months ago

    Larbert, United Kingdom Certas Energy UK Ltd Full time

    **We are looking for Customer Service Advisor's to join our Domestic Sales & Service team, in our Larbert HQ, Monday to Friday between the hours of 8am-5pm. We also have part-time hours available.** **As a Customer Service Advisor for Certas Energy you’ll have access to**: - Competitive salary - No weekend working in the Summer - Commission - 25 days...

  • Duty Manager

    2 weeks ago

    Larbert, Falkirk, United Kingdom SSP Full time

    Job Title: Duty ManagerJob Summary:As a Duty Manager at SSP, you will be responsible for creating a clean, welcoming atmosphere that surpasses customer expectations. You will guide and support your colleagues, maintaining a safe working and dining environment, while being the go-to person for day-to-day queries.Key Responsibilities:* Oversee the unit's...

  • Duty Manager

    3 weeks ago

    Larbert, Falkirk, United Kingdom SSP Full time

    About the Role:We are seeking a highly motivated and experienced Duty Manager to join our team at SSP. As a Duty Manager, you will be responsible for creating a clean, welcoming atmosphere that surpasses customer expectations, consistently aiming to improve service.Key Responsibilities:Take charge of creating a clean, welcoming atmosphere that surpasses...

  • Customer Service Advisor

    5 months ago

    Larbert, United Kingdom Webhelp Full time

    **Customer Service/Support** **Location** - Larbert, United Kingdom**Language** - English*** **Job Advert**: - Are you passionate about connecting with others and delivering exceptional customer service? If you thrive in a dynamic environment where your skills in communication and problem-solving shine, then we invite you to join our fantastic team of...

  • Customer Service Advisor

    5 months ago

    Larbert, United Kingdom Webhelp Full time

    **Job Advert** Are you passionate about connecting with others and delivering exceptional customer service? If you thrive in a dynamic environment where your skills in communication and problem-solving shine, then we invite you to join our fantastic team of Customer Service Advisors in Larbert. **What you will do in this role** - Partner with our esteemed...

  • Customer Service Advisor

    5 months ago

    Larbert, United Kingdom Webhelp Full time

    **Job Advert** Are you ready to embark on a rewarding part-time journey in Customer Service? If you thrive on excellent communication and have a passion for delivering top-notch customer experiences, we want to hear from you! Join our vibrant team in Larbert and choose from a variety of flexible working patterns on 2 week rotation that suit your...