Assistant Director of Repairs

2 weeks ago


Maidstone, United Kingdom Golding Homes Full time

The role of Assistant Director of Repairs and Maintenance is a key role in our Senior Leadership Team. With strategic and operational oversight of our repairs and maintenance function you’ll be integral in our journey from good to great, delivering a range of services to our customers.

You’ll be responsible for leading six managers with collective responsibility for circa 70 colleagues, and a number of specialist sub-contractors delivering repairs and maintenance works, gas and electrical programmes, void works, and improvements to customer journeys.

It’s an exciting time at Golding Homes with planned investment to improve our services through our Fit for the Future Programme. You’ll have the opportunity to influence and lead improvements to our repairs service, using data to drive improvement, investing in better systems, and working with customers to understand their views on how we can improve. We’re also increasing our teams to deal with more works in-house which’ll be an opportunity to grow the team and deliver better value for money.

**Key skills and responsibilities**

In particular, we’re looking for:

- A visible leader who can motivate, develop and inspire others to deliver excellence
- Someone with extensive experience in managing a range of repairs teams at a senior level, including operatives and specialist sub-contractors
- Someone focused on delivering value for money services, significant experience of managing large budgets (circa £12.5 million for 2024/25) and with a clear focus on achieving margins
- Experience of embedding a high performing customer-focused culture and delivering continuous improvement in service delivery with high levels of customer satisfaction
- Knowledge of relevant current regulation, legislation and building standards
- A clear focus on Health and Safety, ensuring a positive culture around risk
- Degree and/or relevant professional qualification
- Someone able to provide assurance reports and business cases to Executive Team and present updates to Board from time to time
- Someone who works well with others as part of the wider Senior Leadership Group who are collectively responsible for supporting the delivery of the Corporate Plan alongside the Executive Team
- Commitment to equality and diversity in employment and service delivery and high standards of personal and professional integrity

**When and where you'll be doing it**

You will enjoy a 40 hour working week, earning an annual salary of circa £96,000 per annum dependent upon your knowledge, skills and experience.

Our head office is in central Maidstone and is a new, modern and bright space which inspires creativity and innovation, this will be main place of work for the role.

**What will you get in return?**

Creating an environment which enables our people to thrive is crucial for us and our Total Reward package goes beyond your salary, designed to support you throughout your working life here.

You’ll get:

- 30 days annual leave per year (plus bank holidays)
- Company Pension contribution and life assurance
- Flexible Benefits including health cash plan, additional holiday purchase, cycle to work scheme, onsite gym, retail discounts and more.
- An annual Wellbeing Fund

**Recruitment Timelines**:
Closing date**:Sunday 25th February**

1st stage interviews (virtual)**:5th & 6th March**

2nd stage interviews (in person)**:12th March**

**We are Golding Homes - thank you for looking**

It is a great time to join Golding, with our new corporate plan and a vision of providing Outstanding Services, Great Homes and Proud Communities. We have an established track record for building quality homes and investing in our local communities.

County Gate One, Stacey Street, Maidstone, ME14 1ST

**0330 777 2600


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