2nd Line Support
2 weeks ago
**Location**: Trafford
**Salary**: £30,000
**In this role, you will be responsible for**:
- Troubleshooting and resolving technical issues for customers
- Diagnosing problems and identifying root causes.
- Providing technical support for customer networks and systems.
- Installing hardware, software, and systems.
- Responding to customer inquiries in a timely manner.
- Working with other IT professionals to maintain and troubleshoot customer networks and systems.
- A minimum of 2 years of experience in an IT Support role.
- Expertise in networking, hardware, and software.
- Ability to diagnose and troubleshoot technical issues.
- Excellent customer service and communication skills.
- Knowledge of Windows Server, O365, Active Directory and Azure.
This role would be suitable for: IT Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2nd line, 3rd line, IT Engineer, Internal IT Support, Remote IT Support
In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
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