Junior Production Administration Assistant

2 months ago


Rotherham, United Kingdom Quality Heat Treatments Ltd Full time

A opportunity for someone to start a rewarding career in the Steel Industry

Assisting the Production Management team in dealing with clients who demand the highest standards of customer service and on-time delivery

Working alongside other members of staff in an open office environment, fast paced at times, this is a customer facing role working in a small team, meaning that the role can be varied

Training will be given in all aspects of the Production Office & aspects of Metallurgy

Uniform provided as appearance is key to customer service

**Key responsibilities**:
Answering customer calls, dealing with enquiries and verbally progressing customers work using the computer system

Dealing with visiting customers drivers, and providing them with relevant despatch notes

Writing progress reports derived from the computer system and sending on to specific customers

Assisting in contract reviews of works orders/job cards - checking against purchase orders and specifications

Raising of despatch notes

Raising of certification

Raising invoices

**Desired skills**:
Good organisation skills

Ability to plan and meet deadlines, completing tasks given

Confidence to work autonomously and within a friendly team

Good knowledge of Microsoft Excel & Word, and E-mail use

Excellent communication skills

High level of care required, with a good eye for detail and quality

Ability to learn new skills and adapt to changes

Driving licence preferred but not essential

Experience of Sage preferred but not essential

**Progression**:
Evolving into raising works orders and orders for external testing

**References**:
2 work based references

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

**Education**:

- GCSE or equivalent (required)

Work Location: In person



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