Project Booking Coordinator

4 weeks ago

Truro, United Kingdom Allium Environmental Ltd Full time

**Job description**

Allium Environmental Ltd. are Investors in People. We're keen to help you be the very best that you can be through a structured training programme with many opportunities for promotion. Our friendly, busy team are always willing to help each other and, as a business, we encourage and highly value teamwork.

**Allium’s mission is to provide a trusted, approachable and professional asbestos consultancy that is progressive whilst maintaining the highest level of quality and integrity.**
- Previous experience of working within an asbestos consultancy or knowledge of asbestos would be ideal, however full training will be given.
- As this role will be client facing it is imperative that you have a professional, polite and friendly telephone manner, you’ll be comfortable and confident speaking with a variety of different clients on the phone.
- As the role supports a highly reactive team you’ll be proactive, reliable, adaptable and be able to re-prioritise with ease with a ‘can do’ attitude; team work is essential and your ability to be flexible and ‘get stuck in’ will allow you to thrive in this position. Previous experience with ‘booking in appointments’ would be ideal.
- Excellent attention to detail, verbal and written communication skills are essential along with excellent time management skills and following tasks through to completion.
- Being a quick learner, enthusiastic, dedicated and hardworking; being able to work on own initiative and as part of a team are crucial to this role.
- You must be proficient working with MS Office (Outlook, Word and Excel) and hold good IT skills.

**Core Responsibilities**
- Coordinate and manage project schedules and resources
- Communicate with clients and team members, to ensure project objectives are met
- Maintain project documentation and track progress using project management software (Alpha Tracker)
- Provide administrative support such as scheduling appointments and managing calendars
- Handling telephone enquiries and requests from clients' for status updates on surveys and reports.
- Assessing and booking specialist access equipment for surveys when required.
- Previous experience in an administrative or clerical role preferred

**Personal Responsibilities**
- Working a 40 hour week but also being flexible to cope with periods of high demand and be prepared to multi task as the business continues to expand and evolve.
- Have the ability to pick up new software skills (with appropriate training)
- Continue to learn and develop.
- To maintain a presentable standard of dress as required by any person representing the company.
- Professional company image through in-person and phone interaction.
- Strong organizational skills with the ability to prioritize tasks and meet deadlines

**Salary**: £23,000.00-£25,000.00 per year

**Benefits**:

- Additional leave
- Company pension
- Life insurance
- On-site parking
- Private medical insurance

Schedule:

- Monday to Friday

Supplemental pay types:

- Quarterly bonus

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Ability to Commute:

- Truro (required)

Ability to Relocate:

- Truro: Relocate before starting work (required)

Work Location: In person

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