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Building Services Assistant

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Bridgwater, United Kingdom G4S Full time

Location: Bridgwater | Salary: £30,655.45 | Posted: 24 May 2024 | Closes: 21 Jun 2024 | Job Type: Full Time and Permanent | Business Unit: UK Facilities Management | Region / Division: UK & Ireland | Reference: 15728

**ROLE RESPONSIBILITY**:
**BUILDING SERVICES ASSISTANT**

**Salary: £30,655.45 per annum**

**Working Hours: Permanent, Full Time, 40 hours per week (Mon - Fri)**

**Location: Hinkley Point C, Bridgwater, TA6 4FJ**

**Excellent company benefits including Contributory Pension.**

**About us**
- G4S and Allied Universal came together in 2021 to create a global business which is now the world’s leading integrated security and facility services company. We offer our employees an immense range of exciting and rewarding long term career opportunities. The company provides integrated FM services in a wide range of environments, including healthcare, education, secure environments, and prestigious buildings.
- The first new nuclear power station to be built in the UK in over 20 years; Hinkley Point C in Somerset will provide low-carbon electricity for around 6 million homes and bring lasting benefits to the UK economy.

**About the role**
- We have an exciting opportunity for a Building Services Assistant to join our team at Hinkley Point C. This is a full time role working 40 hours per week, Monday to Friday between 8am and 5pm. As a Building Services Assistant you will be responsible for the Main Reception administration duties liaising closely with the Building Coordinator, Security and Client. The post holder will be required to have a full understanding of our client, the client building and site access and operating procedures. Acting as the first point of contact the post holder will be required to provide a friendly, professional and knowledgeable service to all customers and visitors to the Somerset Energy & Innovation Centre offices.
- You will be required to work with mínimal supervision and have the ability to work under extreme pressure, and be able to exercise sound judgement and decision making skills. The post holder is expected to be proactive in terms of keeping themselves fully up to date and briefed on the building services and personnel within them

**Responsibilities**
- To welcome visitors to the Somerset Energy & Innovation Centre on behalf of the HPC project
- To administer the daily visitor lists and issue visitors with temporary access passes
- To communicate clearly and concisely all information to customers acting as a concierge service to the building
- To provide excellent customer service to all customers requiring assistance
- To be supportive and flexible in order to provide the day to day operational tasks
- To carry out a wide variety of administrative tasks to support both G4S and our client
- To provide support to the Building Coordinator, deputising when required.
- To assist with building inspections and report faults, defects and items requiring attention to the G4S FM Helpdesk
- Keep your line manager informed of any issues or potential issue
- Any other duties which could reasonably be expected to be performed within customer and building services, with due regard to technical ability and Health & Safety legislation.
- To comply with the requirements of the Health & Safety at Work Act and emergency procedures as required

**THE IDEAL CANDIDATE**:
**Essential**
- Excellent customer service skills.
- IT literate with experience of MS Office.
- Able to work under pressure and manage a variety of priorities.
- Excellent communicator with strong face to face, telephone and interpersonal skills.
- Be organised, methodical and detail-orientated and able to work on own initiative.
- Needs to be an effective team player.
- Excellent time management skills.

**Desirable**:

- Ideally a minimum of 5GCSEs, or equivalent.
- Previous administrative experience.

**Benefits**
- While working for G4S, you are entitled to a number of benefits and offers from G4S partners and other organisations, from employee assistance provided through WeCare, to RAC cover and so much more, including the below;
- 25 days holiday plus bank holidays.
- Progression, training and development catered to you.
- Refer A Friend incentives.
- Company pension scheme with employer contributions.
- G4S Life Assurance Scheme.
- Subsidised healthcare plan.
- Charity work
- Match-IT and Payroll Giving.
- Confidential Counselling Services.
- 24/7 support specialising in health and medical.
- Discounts on high street shops and brands including several leading high street brands, retailers and travel suppliers.

**#LI-RG1