Account Management Support
4 months ago
**About The Role**:
We’re looking for an Account Management Support to join our Occupational health team in Aberdeen, on a full-time permanent basis. The role is based at our office in Dyce, working Monday-Friday.
Working closely with our Account Managers and wider team, you will support the day-to-day activities of the account management team. You will oversee daily, and routine tasks, to support our clients, to maintain and grow their contract activities.
Do you have a high attention to detail, and great communication skills? Are you looking for a new challenge in a growing organisation? If so, we would like to hear from you.
**What you will do**:
- Work closely with Account Managers on client expectations, ensuring efficiency and accuracy of systems and reports.
- Assist Account Managers through the onboarding/offboarding process with new and existing client portfolios.
- Support Account Managers in helping manage customer accounts, by keeping detailed records, minutes, and trackers of interactions.
- Arrange ad-hoc requests, e.g. drug and alcohol screening.
- Work closely with the account managers in developing and maintaining client relationships.
- Proactively engage and work with the account management team to offer assistance, updates or new features, that may benefit the customer. Arrange travel and accommodation for offsite projects.
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**About you**:
- You will have an excellent knowledge of all Microsoft software, including Outlook, Word, and Excel.
- Excellent time management, interpersonal and communication skills.
- Hold the ability to prioritise and manage workload effectively.
- Previous experience within an administrative role.
**What's in it for you**:
- Private Medical Insurance
- Company Pension Scheme
- Enhanced Annual Leave
- Parental Leave (Various)
- Onsite Parking
- Employee Assistance Programme (for health, wellbeing and financial assistance)
- Company Sick pay scheme
- Enhanced Maternity leave
- Family and Friends discount on TAC Services
**About Us**:
At TAC Healthcare, we're not just a company; we're a catalyst for change in occupational health across numerous vital industries—from offshore to renewable energy, construction, healthcare, and financial services.
**Why Build Your Career with Us?**
- **Diverse Expertise**: Thrive in an environment that values knowledge and experience as you engage with various sectors, delivering a suite of services that's as varied as it is vital—from Offshore Medics to Mental Health Services.
- **Innovative Expansion**: Be part of a forward-thinking team that's always pushing into new territories, ensuring the wellbeing of workforces with bespoke healthcare solutions.
- **Customised Impact**: At TAC, your work is tailored to make a real difference. We reject the "one-size-fits-all" approach, opting instead for personalised care that addresses the unique challenges faced in each industry.
- **Leadership & Learning**: Work alongside the best. Our team members are specialists in their fields - offering you a chance to learn from the experts in occupational health.
- **A Culture of Excellence**: Our commitment to the BEST value framework is at the core of our daily operations, ensuring we deliver quality care consistently.
- **Accreditation and Recognition**: Feel proud working for a company whose excellence is recognised by leading accreditation bodies.
We're looking for dynamic individuals who are eager to drive change and make a tangible impact on occupational health and safety.
Shape the future of healthcare with us
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