We have other current jobs related to this field that you can find below

  • Africa Team

    3 months ago

    Hammersmith, United Kingdom Scott Dunn Full time

    Scott Dunn is an award-winning luxury tour operator creating tailor-made holidays to destinations all over the world. With offices in the UK, US and Singapore, we pride ourselves on providing outstanding service to all our guests from the moment they begin their research online, right the way through to post-holiday evaluations. The Opportunity We have a...

  • Africa Team

    3 months ago

    Hammersmith, United Kingdom Scott Dunn Full time

    Scott Dunn is an award-winning luxury tour operator creating tailor-made holidays to destinations all over the world. With offices in the UK, US and Singapore, we pride ourselves on providing outstanding service to all our guests from the moment they begin their research online, right the way through to post-holiday evaluations. The Opportunity We have an...

  • Africa Team

    3 months ago

    Hammersmith, United Kingdom Scott Dunn Full time

    Scott Dunn is an award-winning luxury tour operator creating tailor-made holidays to destinations all over the world. With offices in the UK, US and Singapore, we pride ourselves on providing outstanding service to all our guests from the moment they begin their research online, right the way through to post-holiday evaluations. The Opportunity We have...

  • Senior Travel Consultant

    3 months ago

    Hammersmith, United Kingdom Flight Centre Travel Group Full time

    **The Opportunity** If you are passionate about the epic wildlife, majestic landscapes, and melting pot of culture and people that brings Africa alive and want to instil and inspire that same passion within prospective travellers, then we have the perfect opportunity for you. Joining our specialist Africa team, we are seeking a Senior Travel Consultant to...

  • Product Team

    3 months ago

    Hammersmith, United Kingdom Flight Centre Travel Group Full time

    **The Opportunity** We are seeking a Destination Manager for our Africa & Wildlife product portfolios to develop and maintain destinations in line with Scott Dunn’s destination development strategy, in doing so identifying new product opportunities and ensuring we remain at the forefront of the luxury travel market. More than your standard Destination...

  • Producer- Events

    2 weeks ago

    Hammersmith, United Kingdom Handle Recruitment Full time

    Handle are working with a multiple award-winning producer of investment conferences for Africa's energy sector. Best known for the Africa Energy Forum, the longest running Forum for decision makers in Africa's power sectorThey are looking for a producer to join their events team, responsible for the planning and implementation of exceptional online...

  • Senior Travel Consultant

    3 months ago

    Hammersmith, United Kingdom Scott Dunn Full time

    **Job no**: 521902 **Brand**: Scott Dunn **Work type**: Full time, Hybrid **Location**: Hammersmith **Categories**: Leisure Travel & Retail **The Opportunity** If you are passionate about the epic wildlife, majestic landscapes, and melting pot of culture and people that brings Africa alive and want to instil and inspire that same passion within...

  • Luxury Tailormade Country Travel Consultant

    3 months ago

    Hammersmith, United Kingdom Mash Group Full time

    Travel Agent or Tour operator experience is essential. - Lucrative salary guaranteed commission, excellent range of benefits. We are collaborating with an award-winning holiday company who have been creating incredible travel experiences for many years across the globe. Due to remarkable growth, we are seeking experienced Luxury Tailormade Country...

  • Producer- Events

    2 weeks ago

    Hammersmith And Fulham, United Kingdom Handle Recruitment Full time

    Handle are working with a multiple award-winning producer of investment conferences for Africa's energy sector. Best known for the Africa Energy Forum, the longest running Forum for decision makers in Africa's power sectorThey are looking for a producer to join their events team, responsible for the planning and implementation of exceptional online and in...

  • Producer- Events

    2 weeks ago

    Hammersmith And Fulham, United Kingdom Handle Recruitment Full time

    Handle are working with a multiple award-winning producer of investment conferences for Africa's energy sector. Best known for the Africa Energy Forum, the longest running Forum for decision makers in Africa's power sectorThey are looking for a producer to join their events team, responsible for the planning and implementation of exceptional online and in...

  • Conference Producer- Events

    2 days ago

    Hammersmith And Fulham, United Kingdom Handle Recruitment Full time

    Handle are working with a multiple award-winning producer of investment conferences for Africa's energy sector. Best known for the Africa Energy Forum, the longest running Forum for decision makers in Africa's power sector They are looking for a producer to join their events team, responsible for the planning and implementation of exceptional online and in...

  • Conference Producer

    2 weeks ago

    Hammersmith and Fulham, Greater London, United Kingdom Handle Recruitment Full time

    Handle are working with a multiple award-winning producer of investment conferences for Africa's energy sector. Best known for the Africa Energy Forum, the longest running Forum for decision makers in Africa's power sector They are looking for a producer to join their events team, responsible for the planning and implementation of exceptional online and...

  • Conference Producer

    3 days ago

    Hammersmith and Fulham, Greater London, United Kingdom Handle Recruitment Full time

    Handle are working with a multiple award-winning producer of investment conferences for Africa's energy sector. Best known for the Africa Energy Forum, the longest running Forum for decision makers in Africa's power sector They are looking for a producer to join their events team, responsible for the planning and implementation of exceptional online and...

  • Senior Talent Acquisition Partner

    3 months ago

    Hammersmith, United Kingdom AnyVan Ltd Full time

    AnyVan makes moving anything, anywhere easier, more affordable and greener for everyone. With Over 8 million customers across the UK and Europe since our launch over a decade ago, we’re proud to be known as the largest, fastest growing tech company in the logistics industry. Like many popular marketplaces, we’re asset light - i.e., we don’t own any...

  • Producer- Events

    2 weeks ago

    Hammersmith and Fulham, Greater London, United Kingdom Handle Recruitment Full time

    Handle are working with a multiple award-winning producer of investment conferences for Africa's energy sector. Best known for the Africa Energy Forum, the longest running Forum for decision makers in Africa's power sector They are looking for a producer to join their events team, responsible for the planning and implementation of exceptional...

  • Conference Producer- Events

    3 days ago

    Hammersmith and Fulham, Greater London, United Kingdom Handle Recruitment Full time

    Handle are working with a multiple award-winning producer of investment conferences for Africa's energy sector. Best known for the Africa Energy Forum, the longest running Forum for decision makers in Africa's power sector They are looking for a producer to join their events team, responsible for the planning and implementation of exceptional...

  • Producer- Events

    2 weeks ago

    London Borough of Hammersmith and Fulham, United Kingdom Handle Recruitment Full time

    Handle are working with a multiple award-winning producer of investment conferences for Africa's energy sector. Best known for the Africa Energy Forum, the longest running Forum for decision makers in Africa's power sectorThey are looking for a producer to join their events team, responsible for the planning and implementation of exceptional online and in...

  • Manager AD&C, North

    3 weeks ago

    Hammersmith and Fulham, United Kingdom Wyndham Hotels & Resorts Full time

    Wyndham Hotels & Resorts is now seeking a Manager AD&C, North & Western Europe to join our team in the UK.Job SummaryThe role would be field based in United Kingdom with significant travel throughout Europe and occasional travel to Middle East, Eurasia and Africa, as and when required, however the main territory the position will cover UK and Mainland...

Africa Team

2 months ago

Hammersmith, United Kingdom Scott Dunn Full time

Scott Dunn is an award-winning luxury tour operator creating tailor-made holidays to destinations all over the world. With offices in the UK, US and Singapore, we pride ourselves on providing outstanding service to all our guests from the moment they begin their research online, right the way through to post-holiday evaluations.

Scott Dunn is an award-winning luxury tour operator creating tailor-made holidays to destinations all over the world. With offices in the UK, US and Singapore, we pride ourselves on providing outstanding service to all our guests from the moment they begin their research online, right the way through to post-holiday evaluations.

Are you passionate about travel, have broad knowledge of Africa and Middle East travel destinations and experience in building strong relationships with guests? Have you sold travel to HNW guests in a previous role? Do you have an enthusiastic and polite telephone manner and exceptional attention to detail? If so, this role may be the perfect fit for you

The Opportunity

**Responsibilities**:

- To take ownership of all aspects of selling and booking a holiday, including written and verbal quotations and holiday documentation
- To contact guests on their return to receive feedback and create new enquiries
- To work towards individual and team sales targets and meet Key Performance Indicators
- To develop excellent product knowledge for immediate sales area but also within all areas of the Scott Dunn portfolio
- To meet guests on a face-to-face basis when required
- To work closely with all departments and Sales teams

Duties
The duties that derive from these responsibilities include but are not exclusive to:

- Taking responsibility for the guest journey from first contact to post travel and repeat travel
- Demonstrating excellent attention to detail and accuracy in all communication with guests
- Speaking to all guests on the phone and organising their holiday, by effectively listening to the guest and their requirements
- Inviting guests to the travel lounge when appropriate, or meeting them at their request
- Using sales skills to convert into bookings
- Responding to all enquiries in an efficient and timely manner
- Handling high volumes of guest phone calls during peak periods
- Management of invoices including handling payments, collecting guest details and organising pre-arrival information
- Completing all travel documentation within specified time frames
- Maintaining contact with guests between booking and departure date, including arranging all concierge requirements
- Recording essential data and information using Scott Dunn’s IT software
- Acting on any feedback or complaint swiftly to ensure a great guest experience, liaising with the Guest Relations Executive where necessary
- Booking of guest flights and managing reservations through Travelport
- Attending all internal and external training courses
- Conducting familiarisation trips abroad and presenting back to teams and update website
- Attending trade shows, and promotional events in the UK and abroad
- Training colleagues with knowledge gained from areas visited
- Accounting for costs and margins on each booking
- Contributing to the team over and above standard sales and service requirements
- Such other duties as management may reasonably require from time to time

About You

Values & Behaviours
- In the know - Start by listening. We take the time to understand our guests’ and colleagues needs. Be Precise. We take pride in getting every detail right. Own it. We deliver on commitments we make.
- In the Detail - Love learning. We energetically seek out and share new ideas and insights. Embrace feedback. We continuously seek to improve by sharing and accepting honest feedback. Work with the best. We attract, retrain and partner with the best.
- Inspiring - Look to the future. We constantly seek opportunities to make travel memorable and sustainable. Be more we. We work together collaboratively and value different viewpoints. Win together. We celebrate each other’s successes and have fun.

Location
We aim to find someone who would be office based at our premises in Hammersmith for at least 3 days a week. There will be an induction / training period initially, where you will be required to attend the office daily.

**Benefits**:
We offer very competitive salaries and a great benefits package including the following:

- 23 days annual leave plus bank holidays, rising by 1 day with each year of service (max 30)
- Contributory pension scheme
- 'Cycle to work' scheme
- Subsidised private healthcare
- Company loyalty scheme (Travel Fund)
- 1 paid Learning Day per month
- Paid Volunteering leave
- Travel insurance
- Familiarisation trips
- Recognition awards throughout the year
- Social events