Cardiac Support Officers

2 weeks ago


Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

Band 3

**Main area**
- Technical Cardiology
- **Grade**
- Band 3
- **Contract**
- Permanent
- **Hours**
- Full time - 37.5 hours per week (x4 days 8am - 6pm)
- **Job ref**
- 164-5145941-A**Site**
- NUH, City/Queens Campus
- **Town**
- Nottingham
- **Salary**
- £22,816 - £24,336 per annum
- **Salary period**
- Yearly
- **Closing**
- 24/05/2023 23:59Job overview

Are you looking for an exciting new opportunity?

We are currently looking to recruit several band 3 Cardiac Support Officers. The role will support the cardiac physiologists and administration team in our busy Technical Cardiology department at NUH. This is a new hybrid role, combining some of duties of the assistant technical officers with administration duties. The successful applicants will work across both the Queens and City campuses.

You must be self-motivated with a flexible approach and be able to demonstrate good communication skills, working independently and as part of the team. We would expect the successful applicant to have experience in a health care setting and/or an administration role. Good written and verbal communication skills are required, as a key part of this role is, interacting with patients and staff at various levels across the trust.

For any informal enquiries and questions, please contact: Anne Mills or Evette Phang, ext 76179/87848

Main duties of the job

In addition to the below summary you need to familiarise yourself with full job description and person specification documents attached to this advert.

The successful applicant will be responsible for providing routine technical and administrative support. This is an exciting time to join our team. We are currently working through a large service development project and relocation. This new role is pivotal to this service improvement. You will work alongside our experienced multi-disciplinary team of Technical Assistants, Cardiac Physiologist and Doctors.

Working for our organisation

The Technical Cardiology Department at NUH performs over 40,000 Diagnostic tests each year.

As part of a team of technical support and administration staff, the post holder will perform a range of technical support and administration duties associated with cardiology technical non-invasive services.

Detailed job description and main responsibilities

Perform routine cardiac diagnostic tests

Provide technical support to the Cardiac Physiologists, as well as work along side assistant technical officers and the administration team

Utilise the department IT patient database (Cardiovascular Information Systems - CVIS) to maintain waiting lists, and produce test reports in line with department protocols.

Receive and process e.referrals from NUH Specialties and GP practices. Utilise the Trust Medway PAS system to retrieve patient diagnostic referrals.

Utilise DHR when required to extract data pertinent to the referral process. Liaise with Clinicians, Physiologists, nursing staff and other staff grades, in the organisation of patient tests.

Assist with the administrative needs of the Technical Manager. Ensure an overviewing of patients who are waiting for tests, and assist when required. Ensure updating of skills in Basic Life Support, in order to identify and deal with the immediate emergency situation.

Attend training / updates related to the post. Any other duties that may reasonably be required. To assist in the smooth running of the department, to promote its reputation and uphold its policies.

Work on both City and Queens Campus when required.

Person specification

Training/Qualifiactions

Essential criteria
- 4 GCSE’s or equivalent including English and Math.

Desirable criteria
- Basic Life support
- Microsoft Qualification

Experience

Essential criteria
- Previous healthcare work experience.
- Previous work with the general public
- Familiar with Microsoft Outlook, Excel and Word

Desirable criteria
- Voluntary care work
- Experience of hospital systems

Communication and relationship skills

Essential criteria
- Ability to work under pressure and escalate issues to senior colleagues/line managers on all aspects of the service
- Good patient care skills, being able to communicate with patients, staff and visitors.
- _________________________________________

Bring your whole self to work for us at NUH. We love diversity and we value your difference, your unique skills, knowledge and experience. Becoming one of our people may realise your potential, helping us to raise our performance in delivering world class healthcare to the diverse patient populations we serve.

**Salary**: The quoted salary will be on a pro rata basis for part time workers.

Disability Confidence: All applicants who have declared a disability and who meet the essential criteria for the post will be shortlisted.

At Risk of redundancy: NHS employees within the East Midlands who are ‘at risk’ of redundancy will be given a preferential interview where they meet the essential criteria of the per



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