Insight Executive

2 weeks ago

London, United Kingdom Sainsbury's Full time

This is a core part of the Trading Business Partner Insight team within the Insight team supporting the Grocery team working to create, collate and compile complex and varied sources of data and research in order to inform key business decisions at a Category and Business Unit level from a customer and market perspective. It is responsible for working with stakeholders as a business partner, ensuring that the customer is at the heart of our decision making.

Specifically, this role will work closely with the Trading Business Partner Customer Insight Managers and across the wider Insight team, to support on key Category and Business Unit projects for the relevant stakeholders and help disseminate our data & insight across the business.

Primary stakeholders will be the Grocery team, but may also include Fresh & Grocery Trading teams, Marketing, Commercial Operations, Retail or Food Digital on occasion.

**What you need to do**

This role will play an important role in the Trading Business Partner Insight and wider Insight teams, combining our existing tools and sources of data with additional quantitative and qualitative primary research to bring a customer perspective to key business decisions.

Specifically, the Trading Business Partner Customer Insight Executive role will focus on:

- Working with the wider Trading Business Partner Insight Managers & Trading stakeholders to understand key priorities for the Categories/Business Units that need research and insight support
- Leading on smaller analytical and research projects and supporting the Trading Business Partner Insight Manager on larger projects (often with external agencies and our internal analytics team-ADA) to combine existing knowledge, data (often bespoke) and primary research from our various sources in order to answer key customer questions. There is a heavy reliance on data and a significant number of these projects are likely to be tactical and will require delivery to tight deadlines.
- Encouraging the use of customer insight across the teams within the relevant Categories/Business Units by training and embedding self-service tools (e.g. Sainsbury’s Insight Platform (SIP), Lettuce Know (CSAT))
- Using self-service tools to carry out more complex tasks than are readily self-servable to the Trading teams directly (e.g. SIP, Lettuce Know (CSAT), Attest, Wordnerds, YouGov, Kantar/Nielsen)
- Supporting the development and embedment of new tools, reports and data sources within the Trading Business Partner Insight and wider Insight team as well as with Trading stakeholders
- Supporting a broad range of Trading stakeholders to interpret customer and market data

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