Course Administrator

3 weeks ago


Birmingham, United Kingdom Birmingham City University Full time

**Location**:

- Curzon Building**Salary**:

- £25,865 to £28,114 per annum- Fixed Term (12 Months)**Post Type**:

- Full Time**Release Date**:

- 06 March 2023**Closing Date**:

- 23.59 hours GMT on Monday 20 March 2023**Reference**:

- 032023-180Birmingham City Business School is a large and diverse place to work and study right in the heart of the city and we currently have an exciting opportunity for a Course Administrator to join our dynamic team.

This role is ideal for someone who wants to positively contribute to the student experience at Birmingham City University and who is seeking a career in the exciting world of administration in Higher Education. Course Administrators are responsible for managing a portfolio of courses and modules (postgraduate and undergraduate) including delivering Examination Boards, maintaining student records, Committee clerking and providing expert advice and support to students and colleagues across the student lifecycle.

Providing expert advice and support to the school is key to the effectiveness of this role.

Through effective organisation and management of your course portfolio, the Course Administrator will:

- Provide excellent service to students and colleagues in support of the delivery of programmes of study
- Organise and administer key aspects of student administration, including but not limited to: enrolment, attendance monitoring, change of circumstance, module selection, coursework submission, personal support arrangements and general enquiry handling.
- Maintain accurate student records, utilising a range of systems including SITS

You will be educated to degree level (or equivalent experience) coupled with proven administrative, IT and customer service experience within a complex environment. you'll need to have excellent IT skills (Word, Excel and PowerPoint). Your drive to deliver superb customer service and your exceptional communication skills alongside your ability to act as a team player, demonstrate intellectual curiosity, to manage your workload and your excellent interpersonal and communication skills will be what sets you apart.

With around 24,000 students from 80 countries, Birmingham City University is a large and diverse place to study. We put students at the heart of everything we do, giving them the best opportunities for future success. The University has an enviable reputation for providing quality, student-focused education in a professional and friendly environment. Our superb courses, state-of-the-art facilities, first-rate staff, and focus on practical skills and professional relevance is producing some of the country’s most employable graduates.

We put £270 million into the regional economy and support thousands of jobs in the area. We're investing £260 million in our estate, including a major expansion of our city-centre campus at Eastside, providing students with an enviable range of facilities. The Complete University Guide ranked us as a top 30 UK university for spending on facilities in 2015.

Our staff and student community are defined by our core values, which outline who we are as a university and how we will work with each other. Our core values are Excellence, People focused, Partnership working and Fairness and integrity.


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