Junior Service Delivery Manager
2 weeks ago
Service Care Solutions are looking for a Junior Service Delivery Manager to work on a Hybrid basis for a Government entity in London.
This position is within the IT Service Management department of IDD, reporting into the Senior SLM. SLM responsible for day-to-day relationships with business and product stakeholders, acting as the 'front-door' into the IT Service Management organisation forbusiness and product stakeholders.
You would be responsible, for the product and business functions they are aligned to, for:
*Acting as a single point of contact, providing an escalation route for ITSM issues impact the functions and products as required.
*Managing service expectations with customers and escalating to the Senior Service Partner when appropriate.
*Managing stakeholders, building effective relationships, including with third parties as appropriate, translating technical language or issues to non-technical colleagues.
*Tracking operational needs, end-user satisfaction, productivity measurements, reviewing insights with appropriate stakeholders, identifying improvements and proposed solutions through to implementation, sharing wider themes and trends with the Senior ServicePartner.
*Identifying and highlighting incoming demand requirements to key stakeholders.
*Supporting and promoting governance between ITSM, wider IDD and other Directorates, including third party suppliers as appropriate.
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Service Delivery Specialist
7 days ago
London, United Kingdom Service Care Full timeService Care Solutions are looking for a Service Delivery Specialist to work in London. Location: South West London / Hybrid Pay: £500-£650 per day **Job Purpose**: - The Integration, Development & Delivery Specialist is a practical role to oversee development, delivery and service management of technical integration services. - This ranges from...
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Service Management Specialist
7 days ago
London, United Kingdom Rail Delivery Group Full timeAbout RDG Rail plays an ever more crucial role in Britain, with long term growth in customer and freight. The Rail Delivery Group brings together all passenger and freight operators with Network Rail and HS2, providing services and support to enable them to succeed by delivering better services for customers. RDG exists to unify, challenge and...
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Service Delivery Manager
7 days ago
London, United Kingdom Understanding Recruitment Full time**Service Delivery Manager** An exciting opportunity has arisen for a Service Delivery Manager to join an amazing charity and assist the delivery of their technology services. The Service Delivery Manager will be expected to go to the Vauxhall, London offices once a week. As the ServiceDelivery Manager, you will have experience managing teams, with hands on...
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Senior Service Designer
3 weeks ago
London, United Kingdom UK Civil Service Full timeJob summaryOfgem works on behalf of energy consumers to ensure that every household and business in the UK can rely on a safe, affordable and environmentally sustainable energy supply. We are playing a vital part in accelerating the transition to Net Zero and a carbon neutral energy system � a goal that everyone wants to achieveWe are seeking a Senior...
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Service Delivery Manager
3 weeks ago
London, United Kingdom Understanding Recruitment Full time**Service Delivery Manager** Are you an experienced Service Delivery Manager looking to join a leading organisation based in Stratford? Our client is a globally recognised charity who encourage flexible working and working from home. As the Service Delivery Manager it is vital to havea good understanding of problem and incident management, as you will be...
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IT Service Delivery Manager
4 days ago
London, United Kingdom Computappoint Full time**IT Service Delivery Manager - Permanent** Our client, a Charted Insurance Brokerage are looking for an IT Service Delivery Manager to join the Service Delivery team. As a Service Delivery Manager, you will be responsible for onsite IT Service Delivery across all locations. **Key Responsibilities**: - Work closely with IT Operations, Application and Data...
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IT Service Delivery Manager
6 days ago
London, United Kingdom Mexa Solutions LTD Full time**Your chance to work for a leading provider of IT solutions that will look great on your CV.** **Working for a recognised and growing market leader, who has an excellent relationship with Microsoft and are a leading Microsoft partner.** Due to a number of recent acquisitions, which aren't slowing down any time soon, this is an exciting time for you to...
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Service Delivery Manager
3 weeks ago
London, United Kingdom Premier Group Recruitment Ltd Full timeService Delivery Manager Premier IT, London, 210602 Home Technology Development Service Delivery Manager Service Delivery Manager For more information about this role please apply, or email Wayne Smith on wsmith@pg-rec.com who will be able to provide more details on the opportunity.Many thanks, Premier Group For more information about this role please...
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Service Delivery Manager
1 day ago
London, United Kingdom Devonshire Hayes Recruitment Specialists Limited Full timeThe Role Leading UK Financial Services client is seeking a Service Delivery Manager on a permanent basis. The role holder will be expected to achieve a first-class performance from all claims and customer contact, through building strong business relationships with key stakeholders, monitoring the performance measures with a clear resolution of problems,...
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Service Delivery Manager
6 days ago
London, United Kingdom Eames Consulting Full time**Service Delivery Manager - London / Hybrid** **£10000 - £12500 - Total Package** I am currently working with a Financial services company who are looking for a Service Delivery Manager to join their team on a permanent basis. **Key Responsibilities**: - The role holder will be responsible for leading the development, implementation and continuous...
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Service Delivery Manager
4 days ago
London, United Kingdom IT Bods Ltd Full timeService Delivery Manager - £500 per day inside IR35 3 days on site in Central London Travel expensed Skills requirements - Proven strong working knowledge of service support models and continuous improvement - Exceptional leadership skills, setting objectives and ensuring delivery of services to target - Exceptional communications skills - Proven...
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IT Service Delivery Manager
3 weeks ago
London, United Kingdom HireTalent - Diversity Staffing & Recruiting Firm Full timeTitle: IT Service Delivery Manager Position Type: Full-Time Location: London W1U 8ED. Hybrid work model (3 days/week on-site initially). JOB DESCRIPTION: We are seeking a dynamic and experienced Service Delivery Manager to lead the service delivery and support desk for a confidential luxury skincare brand undergoing a significant digital transformation....
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IT Service Delivery Manager
3 weeks ago
London, United Kingdom HireTalent - Diversity Staffing & Recruiting Firm Full timeTitle: IT Service Delivery ManagerPosition Type: Full-TimeLocation: London W1U 8ED. Hybrid work model (3 days/week on-site initially).JOB DESCRIPTION:We are seeking a dynamic and experienced Service Delivery Manager to lead the service delivery and support desk for a confidential luxury skincare brand undergoing a significant digital transformation.This is...
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IT Service Delivery Manager
2 weeks ago
London, United Kingdom HireTalent - Diversity Staffing & Recruiting Firm Full timeTitle: IT Service Delivery Manager Position Type: Full-Time Location: London W1U 8ED. Hybrid work model (3 days/week on-site initially). JOB DESCRIPTION: We are seeking a dynamic and experienced Service Delivery Manager to lead the service delivery and support desk for a confidential luxury skincare brand undergoing a significant digital transformation....
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IT Service Delivery Manager
2 weeks ago
London, United Kingdom HireTalent - Diversity Staffing & Recruiting Firm Full timeTitle: IT Service Delivery ManagerPosition Type: Full-TimeLocation: London W1U 8ED. Hybrid work model (3 days/week on-site initially).JOB DESCRIPTION:We are seeking a dynamic and experienced Service Delivery Manager to lead the service delivery and support desk for a confidential luxury skincare brand undergoing a significant digital transformation.This is...
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IT Service Delivery Manager
3 weeks ago
London, United Kingdom HireTalent - Diversity Staffing & Recruiting Firm Full timeTitle: IT Service Delivery ManagerPosition Type: Full-TimeLocation: London W1U 8ED. Hybrid work model (3 days/week on-site initially).JOB DESCRIPTION:We are seeking a dynamic and experienced Service Delivery Manager to lead the service delivery and support desk for a confidential luxury skincare brand undergoing a significant digital transformation.This is...
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IT Service Delivery Manager
3 weeks ago
London, United Kingdom HireTalent - Diversity Staffing & Recruiting Firm Full timeTitle: IT Service Delivery Manager Position Type: Full-Time Location: London W1U 8ED. Hybrid work model (3 days/week on-site initially). JOB DESCRIPTION: We are seeking a dynamic and experienced Service Delivery Manager to lead the service delivery and support desk for a confidential luxury skincare brand undergoing a significant digital transformation....
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IT Service Delivery Manager
2 weeks ago
London, United Kingdom HireTalent - Diversity Staffing & Recruiting Firm Full timeTitle: IT Service Delivery ManagerPosition Type: Full-TimeLocation: London W1U 8ED. Hybrid work model (3 days/week on-site initially).JOB DESCRIPTION:We are seeking a dynamic and experienced Service Delivery Manager to lead the service delivery and support desk for a confidential luxury skincare brand undergoing a significant digital transformation.This is...
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Delivery manager service
3 weeks ago
London, United Kingdom GE Aviation Full timeJob Description Summary In an international context, the successful candidate will bring his expertise by leading the Software System Delivery part of large and complex IT projects associated to the management of electrical grid Transmission, Distribution and Market to meet the schedule, cost and quality commitments. Dans un contexte international, le...
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Service Delivery Manager
3 weeks ago
London, United Kingdom dnata Catering UK Full timednata Catering and Retail are seeking an experienced and dynamic IT Service Delivery Manager to oversee our shared services, manage or support relationships with Group IT significant local IT vendors, and support our businesses with IT-related tenders. The ideal candidate will be responsible for ensuring the delivery of high-quality IT services to meet the...