Service Delivery Manager

2 weeks ago


London, United Kingdom Understanding Recruitment Full time

**Service Delivery Manager**

An exciting opportunity has arisen for a Service Delivery Manager to join an amazing charity and assist the delivery of their technology services. The Service Delivery Manager will be expected to go to the Vauxhall, London offices once a week. As the ServiceDelivery Manager, you will have experience managing teams, with hands on experience using ServiceNow and ITSM, with proven experience of incident and problem management. It is essential within this position to be ITIL4 Certified.

As the Service Delivery Manager you will be expected to engage with a wide variety of senior stakeholders as well as third parties, so being a confident communicator is key. The position also offers the chance to play a key part in the design and deliveryof IT services and department performance, using a range of exciting technologies, allowing the Service Delivery Manager to develop their career at a fantastic organisation.

**Skills required for the Service Delivery Manager**:
**-**Experience managing teams

**-**Excellent communication

**-**Major incident and problem management experience

**Service Delivery Manager / IT Services / ITIL4 / Service Delivery / ITSM / ServiceNow / Technology Services**

**Salary**: £55,000 - £60,000 + (excellent benefits)

**Location**: Vauxhall, London - Hybrid (1 day in office)

Understanding Recruitment is acting as an employment agency for this vacancy



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