Contract Manager Hard Services Fm
3 weeks ago
**MS356 - Contract Manager (Hard Services FM)**
**Location**: Abingdon, Oxfordshire
**Salary**: £42,000 - £45,000 per annum DOE
**Overview**:
**Duties and Responsibilities**:
- All legislative requirements are adhered to.
- Customer liaison, including meeting clients and ensuring client enquiries are promptly processed and responded to - meeting SLA and KPI requirements, keeping clients informed of any delays or difficulties encountered.
- Carrying out site visits in response to client enquiries or orders, specifying what work is required. This will include requesting drawings or making drawings of the site, assessing any risks and obtaining sufficient information to ensure that quotationscan be raised and work can be carried out.
- Ensuring the department is accurate in pricing jobs including obtaining costs for all materials, plant hire and labour and the preparation and submission of quotations and tender documents.
- Ensuring quality, health & safety and environmental procedures are followed and updated in accordance with any new legislation.
- Management of the issue of risk assessments and method statements for all jobs and the obtaining of work permits before any work can commence.
- Monitoring of all active jobs ensuring planning and escalations are in place as required and the CAFM system is updated accordingly.
- Collate and prepare operational and performance data as required for client reports.
- Assistance with management and leadership of the property services team as required including overseeing the allocation of work, attendance and performance management, motivation and the provision of advice and support to the team as required.
**Skills and Qualifications**:
- Ability to prioritise work effectively to meet business requirements with demonstrable planning and organisational skills.
- Attention to detail and high level of accuracy.
- Ability to communicate within and across functions at all levels and with confidence.
- Ability to adapt to changing requirements.
- A determined individual with high standards.
- A desire to develop as an individual, willing to embrace new challenges.
- Good knowledge of Microsoft Office.
- Awareness of CAFM Systems.
- Experience in manging KPI contracts.
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