Contract Support Administrator

4 weeks ago

East Lothian, United Kingdom ISS Facility Services Full time

**Infrastructure**:
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**Business Area: Infrastructure**:
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**Place of Work: East Lothian**

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**Contract Type: Permanent**

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**Hours: 40**

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**Context**

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**Contract Support Administrator**

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**Livingston**

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**Competitive salary with excellent benefits - please contact the recruitment team for this information although we don’t advertise our salaries, you won’t be disappointed**

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**As Contract Support Administrator, you will act as the administrative function of a large TFM contract.**

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**You will assist the Contract Manager and the Performance and Improvement Manager on matters relating to compliance and administration across multi sites.**

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**Key Responsibilities**

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- **Work with managers and support wider FMs to help drive performance improvement, processes, procedures and systems**
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- **Keep up to date knowledge of the systems and processes, and recognize accountability to ensure there is no risk of failed KPI’s**:

- **Work with the team to understand priorities and support with development and implementation of robust processes and procedures**
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- **Support managers with other ad-hoc administrative duties as required, for example: contacting helpdesk, FMs, Suppliers, data collection, chasing evidence documentation**
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- **Liaising with local FM’s and Suppliers, chasing documents, closing down tasks, closing down jobs**
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- **Interpret data and notice mistakes**
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**Professional and personal competencies/qualifications**

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- **Meticulous attention to detail.**
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- **Ability to work with a variety data sets, and systems to ensure a full overview of performance.**
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- **Has experience of working with various systems and associated MIS.**
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- **Has experience of working in data analysis, quality, compliance and support**
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- **Ability to work well as part of a growing team in an ever-changing environment**
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- **Self-Motivated**

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**ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.**

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**Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.**

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**We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace**

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**If you have any further queries regarding this role, please contact the Resourcing Team on 0330 311 2739**

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**Please click on the following link for more information on this role**:
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**ISS is proud to be a diverse and inclusive employer.**
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**ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background.**
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**Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

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