Customer Centre Specialist

2 days ago


Northampton, United Kingdom Reed Business Support Full time

**Role: Customer Centre Specialist**
**Location: Northampton (NN1)**
**Salary: £22,500 per annum**

**Hours: 40 hours per week / 5 days per week to include some weekends.**
- **Full time**:

- **Centre Based**:

- **Permanent Role**
- **Applicants must have full UK driving licence.**_

Duties will include;
- Welcoming customers to the centre, offering refreshments
- Supporting customers through browsing process
- Checking in customers who arrive to pick up their purchase
- Handing over purchases to customers
- Assisting with post sales issues
- Building rapport with customers to resolves any issues quickly

Skills required;
- Customer obsessed and passionate about delivering excellent customer service
- Excellent face to face communicator
- Previous experience if successfully working in high end retail, hospitality or concierge roles



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