Current jobs related to Out of Hours Customer Service Advisor - Rochdale - Agilisys

  • Out of Hours Customer Service Advisor

    4 months ago

    Rochdale, United Kingdom Agilisys Full time

    **OOH Customer Service Advisor - Rochdale Office** **Agilisys in partnership with Local Councils and Housing Associations** **F**ull time Equivalent salary - **£22**,800** Full Time (rising to £24,**800** through achieving key milestones)** Prorata dependent on Part Time hours.** **We are currently recruiting for two start dates**: **Wednesday 9**th**...

  • Customer Service Advisor

    3 months ago

    Rochdale, United Kingdom HR GO Recruitment Full time

    **Customer Service Advisor** **Pay rate - £11.84** **Rochdale** **ASAP start!** **Hours: Full time working hours(37.5), Rotational 8am-4pm and 1pm-9pm, one weekend on and one weekend off, hybrid after training!** **What is in it for you?** - Free on site parking - Competitive hourly rate - Genuine career prospects - Hybrid working after training - On...

  • Out of Hours Customer Service Advisor

    4 months ago

    Rochdale, United Kingdom Agilisys Full time

    **Out of Hours Customer Services Officer** This can range from signposting customers to external agencies to pro-actively finding resolutions for residents within any of the Boroughs we support. You will be working as part of an Out of Hours team and therefore will need to take a flexible approach to your working hours. We are currently recruiting to fill...

  • Out of Hours Customer Service Advisor

    3 months ago

    Rochdale, United Kingdom Careers with Agilisys Full time

    **Out of Hours Customer Services Officer** This can range from signposting customers to external agencies to pro-actively finding resolutions for residents within any of the Boroughs we support. You will be working as part of an Out of Hours team and therefore will need to take a flexible approach to your working hours. - Monday - Sunday from 5pm -...

  • Service Advisor

    4 months ago

    Rochdale, United Kingdom The Solution Automotive Recruitment Full time

    Job reference number- JJ46R5- Job Type- Full time- Location- Rochdale, Greater Manchester, England- Salary- £26325-£29825 per annum**Job description**: **Service Advisor - Rochdale** Our client, the best motor trade employer in the North West, is looking to recruit an experienced Service Advisor to join the team - As a Service Advisor you will the first...

  • Service Advisor

    4 months ago

    Rochdale, United Kingdom The Solution Automotive Recruitment Full time

    Job reference number- JJ46R4- Job Type- Full time- Location- Rochdale, Greater Manchester, England- Salary- £26325-£29825 per annum**Job description**: **Service Advisor - Rochdale** Our client, the best motor trade employer in the North West, is looking to recruit an experienced Service Advisor to join the team - As a Service Advisor you will the first...

  • Service Advisor

    4 months ago

    Rochdale, United Kingdom The Solution Automotive Recruitment Full time

    Job reference number- JJ46R6PSA- Job Type- Full time- Location- Rochdale, Greater Manchester, England- Salary- £26325-£29825 per annum**Job description**: **Service Advisor - Rochdale** Our client, the best motor trade employer in the North West, is looking to recruit an experienced Service Advisor to join the team - As a Service Advisor you will the...

  • Customer Service Advisor

    3 months ago

    Rochdale, United Kingdom We Are BX2 Ltd Full time

    **We are recruiting for a Customer Service Advisor in Rochdale.** Working within a fast paced customer service, office environment! **Duties**: - Dealing with refund and customer issues - Finding products - Dealing inbound calls - General admin tasks Hours of work**:Monday to Friday 10am - 6pm (3:30pm on Friday)** Pay rate**:£10.42 per hour** - **For...

  • Customer Service and Sales Advisor

    1 week ago

    Rochdale, United Kingdom Recruitment Solutions (North West) Ltd Full time

    Our client is a global producer of high-quality products, for end-use in the residential, contract, hospitality, and design sectors. They are looking for a Customer Service and Sales Advisor to join their team. What’s on offer 28 days holidays (including bank holidays)Free breakfastPension schemeFree car park Duties & Responsibilities Addressing customer...

  • Customer Service Advisor

    4 months ago

    Rochdale, United Kingdom Euro Car Parts Full time

    **Customer Service Advisor - Rochdale** As a Customer Service Advisor, you will be reporting to the Operations Manager. Within your role, you will maintain the highest standards, develop talent, and maximise LKQ Euro Car Parts’ profit at every opportunity. Driving the Branch to achieve a balanced performance ensuring all colleagues are engaged and have...

  • Customer Service Advisor

    4 months ago

    Rochdale, United Kingdom Euro Car Parts Full time

    **Customer Service Advisor - Rochdale** As a Customer Service Advisor, you will be reporting to the Operations Manager. Within your role, you will maintain the highest standards, develop talent, and maximise LKQ Euro Car Parts’ profit at every opportunity. Driving the Branch to achieve a balanced performance ensuring all colleagues are engaged and have the...

  • Service Advisor

    3 months ago

    Rochdale, United Kingdom Richard Abson Group Full time

    **Role - Service Advisor/Service Receptionist** **Salary - £29,250 basic (OTE £33,000)** **Location - Rochdale** Richard Abson Group are helping a prestige car dealership in Manchester, to find them a quality Service Advisor / Service Receptionist. The business is a well-known and reputable dealer group in the area, working with several brands. They’re...

  • Service Advisor

    4 months ago

    Rochdale, United Kingdom Richard Abson Group Full time

    **Role - Service Advisor/Service Receptionist** **Salary - £28,500 basic (OTE £32,000 - £35,000)** **Location - Rochdale** Richard Abson Group are helping a prestige car dealership in Manchester, to find them a quality Service Advisor / Service Receptionist. The business is a well-known and reputable dealer group in the area, working with several...

  • Service Advisor

    4 months ago

    Rochdale, United Kingdom Richard Abson Group Full time

    **Role - Service Advisor/Service Receptionist** **Salary - £28,500 basic (OTE £32,000 - £35,000)** **Location - Rochdale** Richard Abson Group are helping a prestige car dealership in Manchester, to find them a quality Service Advisor / Service Receptionist. The business is a well-known and reputable dealer group in the area, working with several...

  • Customer Service Advisor

    3 months ago

    Rochdale, United Kingdom A.D.D. Express Ltd Full time

    A.D.D. Express Ltd are proud of our people -they’re the heart of our business and our success. We are committed to working in partnership with our customers, becoming an integral part of their operations, understanding and analysing their problems so we can provide customised, flexible and future-proof solutions to support their growth. This is an...

  • Sales and Customer Service Advisor

    3 months ago

    Rochdale, United Kingdom S4 Personnel Ltd Full time

    Ref: 1832 Job: Sales and Customer Service Advisor Location: Rochdale Hourly Pay: £11.44 Length of Assignment: Temp to Perm (week to week - successful, reliable candidates go permanent in this role) Main Responsibilities: Our client a well-established organisation is looking for Sales and Customer Care candidates to call patients in order to book...

  • Temporary Customer Service Advisor

    3 months ago

    Rochdale, United Kingdom Page Personnel Full time

    On-going temp role with the possibility of being made perm - Weekly pay and competitve pay rate **About Our Client**: Our client is a renowned entity in the retail sector, boasting a substantial workforce across multiple locations. They are committed to providing high-quality products and ensuring customer satisfaction. As a Temporary Customer Service...

  • Customer Service

    4 months ago

    Rochdale, United Kingdom mpeople recruitment limited Full time

    **Customer Service Adviser** - **Rochdale** **4 Weeks Onsite Training followed by Hybrid Working Module** **Working Hours 37.5 Hours Per Week** **working 5 out of 7 days per week** **Shifts will fall between the hours of 8am - 9pm** **£11.84 per hour** Mpeople are currently seeking Customer Service Advisors on behalf of our client based in Rochdale....

  • Customer Service

    4 months ago

    Rochdale, United Kingdom mpeople recruitment limited Full time

    **Customer Service Adviser** - **Rochdale** **2 - 4 Weeks Onsite Training followed by Hybrid Working Module** **Working Hours 37.5 Hours Per Week** **working 5 out of 7 days per week** **Shifts will fall between the hours of 8am - 10pm** **£11.28 per hour** Mpeople are currently seeking Customer Service Advisors on behalf of our client based in...

  • Customer Service

    4 months ago

    Rochdale, United Kingdom mpeople recruitment limited Full time

    **Customer Service Adviser** - **Rochdale** **2 - 4 Weeks Onsite Training followed by Hybrid Working Module** **Working Hours 37.5 Hours Per Week** **working 5 out of 7 days per week** **Shifts will fall between the hours of 8am - 10pm** **£11.84 per hour** Mpeople are currently seeking Customer Service Advisors on behalf of our client based in...

Out of Hours Customer Service Advisor

3 months ago

Rochdale, United Kingdom Agilisys Full time

**OOH Customer Service Advisors - Part Time - Rochdale Office Induction Monday 13**th** May 2024**

**Based on site - Rochdale Riverside One**

**OOH Customer Service Advisor - Rochdale Office**

**£15,200 Part Time (25 hours) able to work towards £17,200 through key milestones/experience)**

**Are you passionate about making a difference in people's lives? Do you thrive on providing exceptional service? Do you love working in a busy Contact Centre? If so, we want to hear from you**

Do you have the following skills to take on this position?
- Great listener & empathetic
- Strong communicator
- Professional approach
- Reliable, motivated & organised
- Problem Solving with a view to provide resolutions
- Computer literate & ability to operate multiple systems effectively

If you can answer 'Yes' to all the above, then we might be a match for you

**All employees must provide evidence of their eligibility to work in the UK, before commencing employment, by providing copies of the specified documents**

**Our operating hours are Monday-Friday between 17:00 - 01:00 Saturdays and Sundays and all Bank Holidays**

**Shifts Available (25 hours)**
- **Shift Pattern 1**:

- **Monday/Tuesday: 17:00 - 22:00**:

- **Saturday/Sunday: 9:00 - 17:00**
- **Shift Pattern 2**:

- **Monday/Friday: 17:00 - 22:00**:

- **Saturday/Sunday: 9:00 - 17:00**

Our current planned induction date**:Monday 13**th** May 2024**

At Agilisys we strive to improve the customer's experience at each of our various contact points. We are an employee-owned organisation that delivers success through innovation, working with public sector partners to help them transform services that make a real difference to millions of people across the UK. We are one of the UK's most innovative IT services providers, delivering transformation through a suite of world-class citizen-centric technology products as well as centres of operational excellence around the UK.

We are looking to hire enthusiastic, flexible, and driven OOH Customer Service Advisors to provide a professional and efficient telephony service for our Kent customers.

Our Contact centre is based in the heart of Rochdale with local car parking available. You will be required to be within a reasonable commuting distance from our office.

Working at Agilisys in collaboration with our clients, you will be the first point of contact for our Out Of Hours emergency services. Based in a fast-paced contact centre environment working alongside a friendly and professional team, we will invest in your development to ensure you can deliver the best service for our customers.

**Role Responsibility**
- To achieve individual objectives and team targets to assist in meeting the businesses overall KPI's.
- To deliver a high level of Customer Service in line with our client's quality standards.
- To handle a wide range of enquiries using various Service systems and processes including complaints.
- To communicate effectively (written & verbal)
- To be professional, helpful, welcoming, and pleasant to customers and colleagues.
- To be able to remain calm in all situations, with a polite and courteous manner.
- To meet data protection and client confidentiality requirements.
- Desirable to have some knowledge of how local authorities, Housing Associations or other large organisations operate.

**Agilisys Package**

**We aim to support our staff and the great work they deliver. We offer a competitive salary and benefits outlined below**:

- Starting salary for 25 hours is £15,200, including a structured salary progression up to rising to £17,200 through key milestones/experience.
- Training provided to gain new skills and experience.
- A comprehensive career framework to support your development needs.
- Exclusive access to a suite of Wellbeing services.
- Dress code - smart /casual.
- 25 days annual leave pro rata, based on a full-time position
- Pension Scheme.
- Health Insurance.
- Buy & Sell Annual leave.
- Cycle to work Scheme.
- Dental cover.
- Life Assurance
- Health assessments
- Free independent mortgage advice.
- Discounted gym memberships.
- Being an Employee Owner as part of the Employee Benefit Trust, you can make a difference in the future of our organisation.
- Access to exclusive discounts and offers with a variety of retail providers through Agilisys "Perks at Work" scheme.

**Agilisys Values**
- **Passion**
- **Innovation**
- **Integrity**
- **Partnership