Finance Assistant

3 weeks ago


Bristol, United Kingdom Bristol City Council Full time

**Full Time, Permanent**

We are looking to recruit a Finance Assistant within Client & Carer Financial Services.

This is an exciting opportunity if you have a customer service or finance background and enjoy supporting people and working in a deadline driven environment.

You will need to be confident in handling incoming and outgoing telephone calls, working directly with social care practitioners, providers and service users to resolve queries.

You will be required to:

- Respond to telephone calls from service users and/or their agents to resolve billing or payment queries.
- Carry out financial transactions within various systems - updating finance records, identifying and querying missing or inaccurate records and to process data in time for processing deadlines.
- Provide information, payment and billing advice to service users and/or practitioners.

**Why Bristol City Council?**

At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation. For the majority of our roles, hybrid working arrangements are available, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice - mixing both home and office working.

Join us and you’ll receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you’ll be working in a supportive environment where you’ll have the chance to make Bristol a better place and contribute to its future.

Client & Carer Finance are a large dynamic team with a diverse range of work, we are all very friendly and supportive.

**How do I apply?


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