Clerical Officer

3 weeks ago

Chester, United Kingdom Countess of Chester Hospital NHS Foundation Trust Full time

**Working hours**: 17.5 hours per week

An exciting opportunity has arisen for an enthusiastic, highly motivated and experienced individual to join our Reception/Clerical Team in the Radiology Department at Ellesmere Port Hospital. You will be required to provide full reception and administrative support using a high level of initiative, common sense and discretion, demonstrating a professional and pleasant manner at all times. You must have good communication and organisational skills.

Whilst the primary objective of the post is to provide support to the Reception and X-Ray Department at Ellesmere Port Hospital, flexibility is required to work as part of a team covering peaks of workload and emergency cover to support the wider Department, including The Countess of Chester Hospital, as required.
- To undertake a full range of reception/clerical responsibilities
- Monitor, schedule and amend patient appointments following the clinical guidelines provided and adhering to the Trust Access Policy / Patient Pathway guidelines.
- Good communication skills are essential as the post holder will need to liaise directly with patients, consultants and other hospital staff.
- A working knowledge of general office procedures and Microsoft packages is required, but full training will be provided in the use of Cerner and Medisec software. Medical terminology would be an advantage.
- Whilst the primary objective of the post is to provide support to the X-Ray and Reception Departments, flexibility is required to work as part of a team covering peaks of workload and emergency cover to support the Department as required.

The Countess of Chester Hospital NHS Foundation Trust consists of a 600 bedded large District General Hospital, which provides its services on the Countess of Chester Health Park, and a 64 bedded Intermediate Care Service at Ellesmere Port Hospital.

The Trust provides services in all of the surgical and medical specialties common to a District General Hospital with some specialist services. The Trust serves the whole of the local population currently in excess of 250,000 residents which geographically covers populations in England and North Wales.

The Trust strives to continuously improve and sustain the quality of its services for patients, providing care to more than 445,000 patients per year, with almost 4,000 staff working together putting quality and patient safety, at the heart of everything we do. The organisation provides a wide range of services offering health care to the whole spectrum of the population from birth to the end of life. The Trust complies with its terms of authorisation as a Foundation Trust.

See Job Description for further details.

Recruitment selection processes are based on competence (see Person specification) and values.

You are encouraged to enrol for the DBS Update Service. A small annual fee of £13 per year applies.

New entrants to the NHS will commence on the minimum of the scale stated above.

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