Account Director

Due to expansion my client is recruiting for an Account Director.
**Key Responsibilities**:

- Oversee and support across a portfolio of 60-80 clients made up of both agencies (advertising, PR, digital) and brands / promoters to meet Gross Margin targets, which are managed day to day by the Client Relationship Managers.
- Maximise revenue potential from the portfolio through a regular, planned and close ongoing contact with all levels of client contacts (marketing and legal).
- Use strong consultative selling skills to add value to a basic client brief - upsell and cross-sell additional services.
- Take ownership of the resulting client briefs, pulling in support from other colleagues as necessary, drafting the pricing, communication with the client and supporting Client Relationship Managers in this process.
- Provide quality handover and work closely with internal Operations and Legal teams to ensure a seamless delivery of the project, checking in along the way to ensure the project is run in full compliance with codes, regulations and company practices.
- Management of two Client Relationship Managers to ensure their objectives are being met and support in their development.
- Work at all times in a professional, efficient manner with integrity and care for both the big picture (meeting client objectives) and the detail (such as wording of a proposed web banner or poster). See the unseen, ask the unasked questions.
- Build excellent knowledge of the sector and the main codes/principles.
- Demonstrate awareness of brand values.
- 70%: New business development amongst existing allocated client base by “going wide” - seeking new contacts and projects from different people and brands within the client.
- 30%: Direct responsibility for ongoing account management for the portfolio of existing clients and the projects that are derived from them. Maintaining regular and meaningful contact with clients in proportion to their likely importance and use it andother learning to gain a good understanding of the clients’ needs and plans for the benefit of the business. Includes supporting current Client Relationship Managers with their day to day of ongoing account management.

**Role Requirements**:

- Previous managerial/leadership experience.
- Excellent communicator, both telephone and face-to-face. Strong presentation skills, including group presentations are a key part of the job.
- First class client servicing skills and solution driven mindset.
- Have perfect and persuasive written and oral English skills.
- Have direct experience in a consultative sales focussed role ideally in a media/ marketing / management consultancy environment.
- Be able to handle a wide range of clients of all types and levels in a quality manner.
- Able to spot new business opportunities and upsell where no one else has seen it.
- Passionate about quality and attention to detail.
- Interested in promotional activations and marketing.
- Commercially aware - able to construct well thought through business proposal documents and detailed project plans.
- Capable of multi-tasking, organising and prioritising own workload and coordinating with others within the team, e.g. Project Managers and Legal.
- Imaginative, creative and intelligent.
- Never take no for an answer. Be curious, determined, driven, focused, opportunistic and enthusiastic but also a good listener.