Operations Manager

1 month ago

Pinner, United Kingdom Hiring People Full time

_**Are you a proven social care leader wanting to stretch your creative and networking skills in order to develop an established social care provider?**_

**We aspire to grow and build a robust forward-thinking service we can offer**:

- **Autonomy to lead the organisation with your vision**:

- **Rewards for development and growth**:

- **Support to develop Networking circles**:

- **Opportunity to demonstrate excellence in social care**:

- **Opportunity to develop staff members to reach their full potential**:

- **Helping vulnerable people to live independent lives**:

- **Possibility to design the property provision to suit organisation goals**:

- **Working within a service that promotes wellbeing throughout.**

**STAFFING RESPONSIBILITY: Office Staff, Development Manager, Senior Support Workers, Support Workers**
- **Are you passionate about Health and Social Care Management and are looking for a friendly team to join?**_

We aspire to build a model of excellence in Health and Social Care by working with individuals who present diverse and complex needs and challenge in a variety of ways. We are committed to assisting our clients to live independent lives through outstandingsupport from a caring, empathetic team.

The Organisation is seeking a driven, ambitious leader to join the team and be responsible for the promotion and safe delivery of an expanding service.The Operations Manager has the overall management responsibility for the development, delivery and performanceof the organisation providing an efficient effective service compliant with CQC guidelines, GDPR and all other relevant prevailing legislation.

**Principle Responsibilities and Duties**

Reporting to the Director, the Operations Manager is responsible for the efficient and effective implementation of business development in line with the organisation's goals, as well as the marketing and development of the organisation's public profile.Internally, you will also manage and strive for high quality relationships with service users, support workers and families, ensuring positive outcomes and best practice in organisation procedures, standards and policies.

Oversee the continued suitability and accounts in respect of the housing provision.

**Qualifications and Skills**:

- A Health or Social Services qualification or equivalent recognised qualifications relevant to the position. This will normally be at least a NVQ5 relevant to the client group in a residential setting
- Substantial experience of managing and supervising a group of staff within a residential support/care setting
- Substantial experience of direct casework with people with learning disabilities, mental health problems and autism
- Effective skills in effective leadership and personnel management
- A network of contacts and associates conducive to serving the needs of vulnerable adults suffering from the conditions likely to affect the service users being supported by the organisation

**Principle Responsibilities of the role**:
Overarching responsibility for the operations of the support delivery and office support team with the following attributes:

- Sensitivity and respect for cultural diversity
- Excellent interpersonal skills - including observation, listening and empathy, sensitivity, tact and diplomacy
- Excellent time management skills with ability to work in a pressurised environment
- Approachable and aware of self and others
- To be able to understand the roles of other professionals and principles of partnership
- To implement Positive Behavioural Support.

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