Air Export Customer Service Clerk
4 weeks ago
CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. We are supply chain experts. We live and breathe logistics every day. Above all, we believe that this is a people business. That’s why we are building a global culture of teamwork and respect. We encourage initiative, and we engage and empower our diverse workforce to grow their careers within CEVA._
- CEVA Logistics offers a broad range of end-to-end, customized solutions in both Contract Logistics and Freight Management thanks to our approximately 98,000 employees at more than 1,000 facilities in 160 countries worldwide. With the recent acquisition of the former Ingram Micro Commerce & Lifecycle Services business, we are building one of the world’s leading end-to-end eCommerce service offerings through the dedication and passion of our people—the heartbeat of our organization. As we continue growing at a fast pace, will you “Dare to Grow” with us?_
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- YOUR ROLEOur Operation in Hounslow is looking for a customer centered Air Export Customer Service Clerk where you will deliver superior customer service and build strong relationships with customers.WHAT ARE YOU GOING TO DO?Reporting into Customer Service Air Export Manager you will act as customer facing front end to all customer service processes. You will review, accept and process customer bookings as well as assist customers with existing queries. You will handle customer complaints and provide solutions. You will build and manage relationships with clients and handle customer requests. You will handle inbound and outbound calls.- You will pass on new business leads and be involved in implementation of new businesses directly or by supporting colleagues and customers- by providing guidance on processes and local knowledge.The shift pattern for this role is Monday to Friday 08:00-17:00 or 09:00-18:00.WHAT ARE WE LOOKING FOR?- We are looking for a committed and dedicated customer centric individual with a passion and flare for customer service. Ideally you will have worked in a similar environment and enjoy the fast pace that comes with working in a logistics settings. You will have fundamental knowledge of freight forwarding processes. You will need to be an exceptional communicator with the ability to build relationships with people at all levels. You will enjoy working as part of a team but also working alone on your own initiative.- WHAT DO WE HAVE TO OFFER?- With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance along with access to an employee benefits platform that offers discounts on gym memberships and money off vouchers for a diverse range of retail, travel and hospitality brands. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.ABOUT TOMORROWWe value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.
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Hounslow, United Kingdom First Choice Staff Full timeWe are working with a established Forwarder who have an Air Export Clerk vacancy To start ASAP We are looking for a experienced Air Export Clerk . Air Export experience Start to Finish Customs entries Arrange Airline Deliveries Cut AWB's. Monday to Friday 9am-5pm
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Hounslow, United Kingdom Ceva Logistics Full timeCEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. We are supply chain experts. We live and breathe logistics every day. Above all, we believe that this is a people business. That’s why we are building a global culture of teamwork and respect. We encourage initiative, and we engage and...
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