Customer Service Associate

6 months ago


Birmingham, United Kingdom Bardwood Full time

**About the role**

**Title - Customer Service Associate**

**Pay Rate - **£11.44ph**

**Location - Birmingham Airport**

**Shift Timings - 45 hours per week, should be flexible as per the client requirements
You will be working in Birmingham Airport as a Customer Service Associate

**Your main responsibilities may include**:

- Customer Service role for physical bag checks and queue management
- Must be able to communicate and interact well with customers and provide explanation of bag search and answer any questions
- Any items over 100ml will need to be removed from hand luggage and disposed off
- All clear liquid bags must be compliant before reaching Check-in and Security

**To succeed in this role, you will need the following**:

- SIA licence preferred
- 5-year checkable work/career history.
- Experience in a similar role, would an advantage
- Physically fit to undertake given tasks.
- Possess the ability to work under pressure.

**About our company**

At BardWood Support Services we are recruitment specialists, supporting the facilities industry in the UK since 2015. We recognize that PEOPLE are our most valued resource and as such we aim to ensure our employees are matched within the right role that suits them, with a view to help them progress.



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