Customer Services Representative
3 weeks ago
Here at **Parker Steel **we have an exciting opportunity for a **Customer Services Representative **to join our ever growing team at our Canterbury site. You will be working on a **full time, permanent basis, 42.5 hours per week Monday to Friday** and in return, you will receive a **competitive salary of £23,000 per annum.**
**The Company**
ParkerSteel Limited are a processor and distributor of multi metal and engineering tool products to UK industry. Our business objectives are to provide competitive, bespoke quality products and services on a “just in time” basis. We are totally focused on providing a fast and reliable service to our customers, large and small, to support them in delivering their objectives.
ParkerSteel is part of a larger, extremely well-funded Multinational, £1bn+ conglomerate of Steel businesses, headquartered out of Dubai, employing in excess of 3,000 people.
Our staff are the core of our business and are the most valued asset. This is reflected in the way we are continuously investing and supporting our staff to improve their skills through training and development.
This is facilitated through innovation, clear and consistent communication to all stakeholders, and by commitment and effort to deliver value to all.
**The Role**
As part of an experience team, you will report to the Customer Services Manager.
**_Roles and Responsibilities will include:_**
- Be responsible for contacting a specified group of customers, by telephone to update on any delays or obstacles in production of goods.
- Respond to customer enquiries and queries for the same specified group of customers, on the CS system and making the necessary arrangements to resolve any issues.
- Raise appropriate collection and credit note requests.
- Update the AS400 diary system and/or notepad with details of collection activity or other customer contact.
- Liaise with both Sales Teams and Customers to ensure a smooth and quick resolution of all queries relating to incorrect delivery or an order.
- To have a business like, courteous telephone manner in order that good working relationships may be established with both internal and external customers.
- Answer inbound calls from customers.
- Rectify any CS query on the day of being reported
**The Person**
- Confident & self-motivated
- Ambitious and results driven
- Professional and customer focused
- Have a business like, courteous telephone manner in order that good working relationships may be established with both internal and external customers.
**Benefits include**
- Competitive salary and bonus scheme
- Annual holiday allowance of 20 days (plus 8 days bank holidays), increasing to 25 days after 2 years
- 4 times death in service benefit
- Pension contributions
- On-going development
- If you have the requirements listed to become our **Customer Services Representative**,** please click ‘apply’ today. We’d love to hear from you
-
Customer Services
1 day ago
Canterbury, Kent, United Kingdom New Zealand Panels Group Full timeSeeking a determined Customer Service Representative to join our close knit team to provide outstanding service to our customers. Great team and culture Onsite parking Great team and culture Onsite parking Reporting to the Customer Service and Administration Supervisor, you are an integral part of the team and will ensure the delivery of customer...
-
Field Sales Representative
4 weeks ago
Canterbury, Kent, United Kingdom Coca-Cola European Partners Full timeField Sales Representative - MargateCoca-Cola Europacific Partners is looking for an enthusiastic and dedicated Field Sales Representative to join our inclusive and vibrant team. This full-time field sales role comes with a salary of £27,500 and many compelling benefits.As a Field Sales Representative, you will report to the Sales Manager and deliver sales...
-
Customer Service Representitive
1 day ago
Canterbury, Kent, United Kingdom New Zealand Panels Group Full timeSeeking a determined Customer Service Representative to join our close knit team to provide outstanding service to our customers. 24th April, 2024 Great team and culture Onsite parking 24th April, 2024 Benefits: Great team and culture Onsite parking Diverse workplace About the role: Reporting to the Customer Service and Administration...
-
Sales Representative
2 days ago
Canterbury, Kent, United Kingdom Safestyle Full timeSales Representative – Uncapped commissions! Become part of our rapidly growing team today! Safestyle are now on the lookout for Self Employed Sales Representatives to enhance our exciting, professional, and friendly sales teams. In response to customer demand, we are now searching for brilliant and ambitious sales professionals to bring their magic and...
-
Customer Service Coordinator
1 month ago
Canterbury, United Kingdom Huntress Full time**Job Title**: Customer Service Coordinator **Salary**: £20-24,000 **Location**: Canterbury **Key Responsibilities**: - To establish and build strong customer relationships and provide excellent levels of customer service - Prepare all customer quotations and process customer orders through to shipment - Deal with any customer complaints where...
-
Customer Service Advisor
1 month ago
Canterbury, United Kingdom Homes for Students Full time**Customer Service Advisor** Homes for Students is one of the UK’s leading providers of student accommodation. We take pride in the fact that many of our student residents chose to return to us year after year and recommend us to their friends. Our people are an essential part of the service we deliver. All our team members are expected to deliver...
-
Representatives - Sales Agents
2 days ago
Canterbury, Kent, United Kingdom Safestyle Full timeSales Representative – Uncapped commissions! Safestyle are now on the lookout for Self Employed Sales Representatives to enhance our exciting, professional, and friendly sales teams. In response to customer demand, we are now searching for brilliant and ambitious sales professionals to bring their magic and represent the Safestyle brand. As an already...
-
Representatives - Sales Agents
2 days ago
Canterbury, Kent, United Kingdom Safestyle Full timeSales Representative – Uncapped commissions! Safestyle are now on the lookout for Self Employed Sales Representatives to enhance our exciting, professional, and friendly sales teams. In response to customer demand, we are now searching for brilliant and ambitious sales professionals to bring their magic and represent the Safestyle brand. As an already...
-
Customer Service Advisor
4 weeks ago
Canterbury, United Kingdom Canterbury City Council Full timeCivica works in partnership with Canterbury, Dover and Thanet Councils locally to provide Customer Service, giving advice and support to local residents and visitors on a variety of services. Civica is a ‘can-do’ organisation; honest about what we do and how we conduct ourselves - and always proud of our services and people. We strive for excellence and...
-
Service & Safety Customer Assistant
1 week ago
Canterbury, United Kingdom M&S Full time**Summary** Service and Safety Assistant **All the details** **Key Accountabilities and Measures** - Clearly identified to provide customers with a visible presence at the beginning of their shopping journey - Confidently welcome customers to the store with a smile and by making eye contact, and use a range of greeting techniques known to deter theft from...
-
Community Assistant
4 weeks ago
Canterbury, United Kingdom CA Ventures Full timeWe are recruiting for a Community Assistant (CA) to join our team and play a key role within our **Novel Student** accommodation in Canterbury. The CA is a position with the primary responsibility of building relationships with current and prospective residents of our Novel Student platform, and ensuring safety and security of all our residents. Reporting...
-
Customer Assistant Service and Safety
1 month ago
Canterbury, United Kingdom Marks & Spencer Full timeSunday 1415-2215 Monday 1415-2215 Thursday 1415-2215 Friday 1415-2215 **Key Accountabilities and Measures** - Clearly identified to provide customers with a visible presence at the beginning of their shopping journey - Confidently welcome customers to the store with a smile and by making eye contact, and use a range of greeting techniques known to deter...
-
Patient and Public Representative to The School
1 month ago
Canterbury, United Kingdom Canterbury Christ Church University Full timeJob details **Salary** £31.82 to £50 per hour **Basis** Part time **Job category/type** Academic **Date posted** 12/06/2023 **Job reference** REQ04393 Job description The School of Allied and Public Health Professions has a long and proud history in Kent and Medway of providing courses for our aspiring: - Occupational Therapists - Operating...
-
Security Officer
1 month ago
Canterbury, United Kingdom BARDWOOD SUPPORT SERVICES LIMITED Full timeAs a retail security officer, you will be working in a well-known retail store, providing safety and security to both staff and visitors alike, as well as acting as a visual deterrent to help prevent/minimise stock loss. You will be representing BardWoodand our client, providing a service to the highest standards in a fast paced, prestigious store. The...
-
Security Officer
1 month ago
Canterbury, United Kingdom BARDWOOD SUPPORT SERVICES LIMITED Full timeAs a security officer, you will be working in a corporate site, providing safety and security to both staff and visitors. You will be representing BardWood and our client, providing a service to the highest standards in a fast paced, prestigious site. Theposition requires you to have a high level of self-presentation & communication skills are essential...
-
Retail Security Officer
1 month ago
Canterbury, United Kingdom BARDWOOD SUPPORT SERVICES LIMITED Full timeAs a retail security officer, you will be working in a well-known retail store, providing safety and security to both staff and visitors alike, as well as acting as a visual deterrent to help prevent/minimise stock loss. You will be representing BardWoodand our client, providing a service to the highest standards in a fast paced, prestigious store. The...
-
Customer Service Administrator
3 weeks ago
Canterbury, Kent, United Kingdom New Zealand Frost Fans Limited Full timeAdministrative Assistants (Administration & Office Support) Stellar Haus sells beautiful lights and homewares to retail stores through Australasia and Mish Fundraising supplies fun products to non-profits in Aotearoa. The two are run by a small hard working team that like to work hard and time our coffee and lunches together where possible. Spring and...
-
Tool Hire Customer Service Assistant
4 weeks ago
Canterbury, United Kingdom Travis Perkins Full timeJoining our family as a **Tool Hire Customer Assistant**, you’ll help customers find the tools they need and arrange a hiring contract. It could be anything from earth-movers to drills, but whatever equipment is required, safety will always be your priority. With your support and fantastic service, you’ll have customers singing our praises. **To...
-
Commercial Field Sales Representative Kent
5 days ago
Canterbury, Kent, United Kingdom Kellanova Full timeField Sales RepresentativeAre you an outgoing, dynamic, and forward thinker with a passion for people and building relationships? If so, we have the perfect opportunity for you. Here at Kellanova we are looking for a Field Sales Representative to join our ever-growing Field Sales team to cover our Kent territory. As we strive to be the best daily, we'll be...
-
Commercial Field Sales Representative Kent
4 days ago
Canterbury, United Kingdom Kellanova Full timeField Sales RepresentativeAre you an outgoing, dynamic, and forward thinker with a passion for people and building relationships? If so, we have the perfect opportunity for you. Here at Kellanova we are looking for a Field Sales Representative to join our ever-growing Field Sales team to cover our Kent territory. As we strive to be the best daily, we’ll...