Customer Service
4 weeks ago
An opportunity has arisen for an experienced Customer Service and Sales Advisor to join our established team.
This is a fantastic opportunity to join a great company with good values. Ideally you will have experience in the fuel industry, though this is not essential as full training is provided. You will be responsible for initiating, developing and sustaining relationships with current, prospective, new and lapsed customers. In addition to being an integral part of the established customer service and administration team, this role requires proactive contact and engagement with customers to generate further sales, while ensuring that every interaction with customers is a positive experience for them.
**About the role**:
- Part time position with some Saturday morning cover required - during peak times only. Must be able to work Mondays.
- Customer account management including building relationships with current and new clients.
- Generating new sales.
- Providing a consistent approach across all areas of the business.
- Striving for innovation and improvement to work methods, documentation and processes.
**What you should be able to bring to the role**:
- A confident, adaptable and self-motivated individual who has the ability to improve and challenge existing processes.
- A strong attention to detail with problem solving skills.
- A strong team player, who is approachable and demonstrates excellent communication skills both written and verbal.
- Excellent IT skills with knowledge of Excel and Microsoft packages is essential.
**What is on offer**:
- Competitive Salary
- 20 days holidays (pro rata) + bank holidays
- Workplace pension scheme
- BUPA and Denplan
- Annual Profit Share
- Onsite parking
**Job Types**: Part-time, Permanent
**Salary**: From £20,000.00 per year
**Benefits**:
- On-site parking
- Private dental insurance
- Private medical insurance
- Profit sharing
Schedule:
- Day shift
- Monday to Friday
Work Location: One location
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