Building Safety Co-ordinator

**The role**

Managing over 77,000 homes, Southern Housing is dedicated to delivering excellent services and improving our resilience. We are also keen to build new homes and grow our organisation.

Our vision is to create communities where everyone has a safe home in a place where they’re proud to live. We’re big and we’re local. Residents are at the heart of our services, and we use our size to influence positive change in the areas where we operate.

We have an exciting opportunity that has arisen for a **Building Safety Coordinator **to join our close-knit, welcoming Building Safety team. You will be flexible and able to respond to changing work priorities at pace, which will allow you to develop your Building & Fire Safety skills and knowledge. In all that you do you will be proactive, innovative, and focused on delivering, as well as able to plan and prioritise your work.

You will be working in our **Fire Risk and Assurance Team**.

Some key duties will include:

- Assisting in managing and actioning incoming enquiries including Fire & Rescue Service, fire actions, fire incidents, PCFRAs and PEEPs.
- Managing day to day running of mailboxes and ensure inquiries and requests are promptly responded to and demonstrates a high level of customer service.
- Providing administrative support to the Fire Risk and Assurance Team, including scheduling meetings, coordinating operational activities, issuing communications.
- Maintaining and updating our resident and property databases including our fire compliance portal Risk Hub.

**The role is hybrid with a minimum of 2 days in the office.**

**What you’ll need**
- A strong administration background.
- The ability to communicate answers and solutions confidently to customers/colleagues, face to face, by phone and by writing in customer friendly language.
- You'll be pragmatic with a creative approach to problem solving and can quickly identify and evaluate problems to reach a solution.
- The ability to manage a flexible and demanding workload to meet agreed targets and deadlines.

**In your supporting statement, it is important that you address how you meet each of the above criteria providing real examples.**

**Closing Date Sunday 11th February 2024 at 23:59**

**About us**

At Southern Housing, our residents are at the **heart** of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own** **We also understand the difference that safe, secure, and affordable homes can make to people’s lives.

A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.

**What's in it for you**

**Pension**

**Life**
**assurance**

**Healthcare cash plan**

**Eyecare & dental**

**Birthday**
**leave**

**Retailers discounts**

**Cycle**
**to work**

**Buy & sell**
**annual leave**

**Season ticket loan**

**In-house academy & career development**

**Flexible working**

**Inclusion & Diversity**

We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it’s about celebrating differences of thought, opinion, experience and perspective of each individual.

We’re all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.