Principal Trainer
2 days ago
Programme and associated curriculum incorporates not only ‘how to use the system’ but also the critical changes in working practice and the importance of these in terms of improving the efficiency and quality and overall delivery of patient care. You will also be involved in workflow
design and systems build alongside the Application Teams. Your expertise in clinical and operational workflows will be required to build the Training Programme for the Trust and its’ partners
As a Principal Trainer you will shape anddevelopthe training for our staff to ensure that they have the confidence and knowledge to use Epic and other new technology from the day we go live.
We are seeking individuals with experience in designing and delivering training of the highest quality. The individual will have the ability to translate complex information and make this information accessible to a range of staff with differing abilities and knowledge. The Apollo team will need Principal Trainers who areskilledcommunicatorswith the ability to listen to staff training needs.
As the Programme develops, so will your role, incorporating the following key phases;
- Self-study and learning the system with associated exams
- Engagement with wider hospital teams to provide early demonstrations of the system
- Analysis of end user roles and workflows
- Development of curriculum
- Building the training environment, with clinically relevant patients and scenarios
- Training, development and management of end user trainers.
You will be fully trained by Epic in the US, in Bristol or Online, on the building blocks of the system that we will deliver. In undertaking this training you will become part of an elite group of Epic trainers who operate across a wide range of countries and healthcare systems. We will also ensure that you are provided with training recommended by our own award-winning Training Department.
Data, Technology & Information Directorate (DT&i)
The Directorate provides services and products that are used across the Trust. We work closely with the South East London Integrated Care System, and especially with our partners in Kings Health Partners (KHP), Kings College Hospital (KCH), King’s College London (KCL) and the Royal
Brompton & Harefield NHS Foundation Trust (RBH). This will be formalised into a shared service operating model that will be deployed across GSTT, KCH and RBH.
Our operating model has been revised in 2020 to position the Directorate as a lean agile organisation which delivers the Trust’s digital ambition. The key characteristics of this operating model are:
- A more forward-looking and strategic approach
- Significant investment in a new Electronic Health Record (EHR) which will catalyse a Trust-wide programme of work to transform the way technology and data is used across our services
- Improved working relationships with our customers by embedding some of our staff and carrying out some of our functions within our customers’ teams where it makes sense to do so
- Consistent standards and approaches to programme delivery and technology adoption.
- Changes in leadership roles, reinforced through clear objective setting, to support transformation, and to ensure consistent, fair and inclusive leadership and people management across the whole directorate and at every level.
Communication
- Communicates highly complex work processes with knowledge of local workflows which may create contentious situations
- Be responsible for decision making processes which may require management of hostile or highly emotive workshops or meetings
- Guides staff on course of action to take during design of new patient pathways
- Develop and delivers formal and complex presentations for large groups of staff
- Deliver training and eLearning support as necessary on a one to one basis or in a larger group environment dependent on service requirements using a blended learning approach wherever possible
- Provide education and training to GSTT and its partner organisation ensuring you follow the Trust policies and protocols
- Actively participate in continuous professional development and take part in the Train the Trainer accreditation required by the Trust
- Attend and deliver to colleagues refresher training sessions as required.
Analysis and judgement
- Ensure attendees are appropriately booked, slots on courses fully utilised and attendance records/training outcomes are recorded accurately and timely on the Learning Management System (LMS), working closely with other EHR Trainers, Application and Configuration teams and the Training Administrator(s) as required
- Accurately update and maintain the LMS with course information
- Assess user competence during training identifying and taking action where staff fail to achieve the required level. Actions include completing a report or recording a risk
- Ensure both the Training Manager and appropriate line manager are informed and record using agreed processes
- Identify
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