Account Manager
7 days ago
Our client who have offices all over the world are currently recruiting for a strong and driven individual to join as an Account Manager within their welcoming and friendly Gloucester team on a full time permanent basis. They pride themselves on the qualityof service and products that they provide, this is a multiple award winning office.
The team culture is friendly, vibrant and sociable and as a company they nurture, support and reward talent. They also offer a fantastic benefits programme as well as hybrid working. The office is open and has a real family feel, where everyone works togetherto achieve the best possible outcome.
This position comes with great career opportunities and the chance to develop in the future within the company. There is the chance to move around the company internally or as the business develops and the Gloucester office grows there will be the opportunityto take on more senior and managerial positions. Whether you are someone with previous sales experience looking for a new opportunity, or you have a strong desire to be within a sales role, this could be the perfect position for you Training and support willbe provided.
**Responsibilities**:
- Account management with the aim to have an outcome of increased customer satisfaction
- Increase in retention and account growth
- Retaining existing business
- Upselling to existing clients
- Provide an excellent service to develop further sales
- General sales administration
- Mastering the SPIN selling technique
- Managing forecast accuracy on a monthly, quarterly & annual basis
- Maintaining competitive knowledge and focus of competitor USPs
- Have an in-depth knowledge of the company’s products and services
- Able to deliver exceptional service
- Positive, passionate and hardworking
- Strong telephone manner
- Excellent customer service skills
- Great Problem Solver
- Confident and Charismatic
**Hours**:Monday - Friday, flexible working hours between 8am/10am - 4pm/6pm with 1 hour lunch break
**Salary**: Up to £28,000 per annum depending on experience (however this could be flexible if you feel you have the right skills for the role, please send you salary expectations along with your CV) + commission and brilliant company benefitsincluding:
- Hybrid working, Monday, Tuesday, Wednesday in the office, Thursday, Friday from home
- Comprehensive training and career development programme
- 25 days holiday per year + bank holidays (increasing 1 day per year of service up to 30 days)
- Generous contributory pension scheme
- Access to Perkbox
- Health Cash Plan
- Cycle to Work scheme
- Employee Assistance Programme
- Season ticket loan
- Regular individual and team rewards and incentives for outstanding performance
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