Account Manager

2 days ago


Gloucester, United Kingdom Macildowie Recruitment and Retention Full time

**Account Manager (Remote) / £35,000 - £45,000 / Company Car / Permanent**

Are you an account manager with chemistry experience?

Do you enjoy managing your own workload?

**The Company You Could Join**:
Our client is a growing company, looking to add to its growing sales team.

There is currently a small team of enthusiastic sales professionals who enjoy a varied workload in a service lead company.

The purpose of this role is to help build the business in Analytical Services through active business development, account management, targeted campaigns, and focused approaches and responses to clients based on their needs.

The post holder will provide the highest level of client service and will support them in sales activity and keep client needs at the focus of the business.

**Duties and Responsibilities**:

- Lead business development and account management activities for key clients, including coordination of responses to new and existing opportunities across the business
- Ensure transfer of knowledge across teams to ensure both commercial and technical needs of clients are understood
- Build service relationships with clients through a variety of channels
- identify opportunities to convert enquiries into fee earning work and cross-selling of services
- Able to identify sales and account development opportunities even when the client (or technical colleagues). Able to explore the consequences and payoffs of solving client problems
- Able to balance longer term objectives and deliver against shorter term deadlines with variable notice periods
- Support the Sales and Account Management Lead in delivering sales growth
- Support technical colleagues with Sales & Business Development activities as and when required
- Ensure quality of services and client journey
- Work as a team member cross-functionally, especially within Sales, with Marketing and with the Membership team as well as the broader organisation to provide a resilient service to our clients
- Work within ISO standards to maintain records and proficiencies accordingly
- Commercial mind-set able to assess whether a request or a proposal makes financial sense and able to understand the profitability of different services
- Share responsibility for the budget for the Sales & Account Management team with focus on own portfolio (circa 5 - 10 Accounts)
- Chemistry background with an understanding of selling chemistry testing services (ideally services into food and beverage clients)
- A results orientated, self-starter with a commercial mind-set who is able to prioritise activities in order to achieve targeted revenue growth
- Account management/sales, experience; 3+ years, ideally in a consultative, technical sales environment
- A natural team player with the ability to work unsupervised in a target orientated environment
- A confident communicator with the ability to work with people at all levels within work and client environments
- Capable of performing to a high standard in a collegiate management structure
- Experience of selling analytical services to food industry clients preferred and/or experience or understanding of laboratory & analytical services or food & drink industry factory experience
- Experience of CRM systems and a willingness to support their use internally with comprehensive recording of all client activities
- Degree in science or technology or equivalent professional experience
- Full, clean driving license



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