Customer Service Advisor Inbound

3 weeks ago


Skelmersdale, United Kingdom Adecco Full time

I am currently recruiting for a Customer Service Advisor to join a very successful team who are dedicated to providing customers with the best possible journey from start to finish. They are looking for enthusiastic and friendly people as you will be thefirst point of contact for their online customers, helping them to place orders, check delivery timescales and support with any general questions or queries they may have. This is a temporary position for 12 weeks with the view to turn permanent.

**Hours: 40 hours per week with rotational 8-hour shifts between 8.00am and 9.00pm**

**1 in 5 weekends**

Key Responsibilities:

- Reassure customers and help resolve their queries in a friendly and professional manner.
- Provide Excellent communication skills and telephone manner
- Answering customer queries via our live chat system
- Effective after sales support
- Management of your own daily work to ensure maximum efficiency
- Building on your expertise and the best practice.

You will be encouraged to grow in all areas of your job role and any new ideas and unique perspectives will be greatly respected so that the company can grow alongside you.

If you enjoy problem solving and delivering great customer service then we want to hear from you

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.



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