Scheduler

2 months ago


Leeds, United Kingdom Adecco Full time

**Scheduler JD**

Duration; 3 - 6 months

Location; Leeds British Gas, Newbridge House, Leeds City Office Park, Kidacre Street Holbeck, Leeds, England, LS11 5BD

Training for one month in office after that its one day a week in office 4 days at home

Pay rate;
**£12.97**

Purpose Statement
- Helping to identify opportunities for planning, optimisation, forecasting and dispatching processes whilst maintaining and operating the systems to enable effective delivery of great customer service.
- Provide support and coverage across all planning and dispatch team activities when required to do so.

**Accountabilities**
- Work closely with Smart Energy Experts,, Managers and District Managers to drive efficient working with use of specialised planning and dispatch systems
- Proactively identify any operational and regulatory risks, escalating as appropriate.
- Identifying appropriate resolution for complex issues and communications directly with your colleagues and customers where required.
- You'll ensure that an effective handover of future day planning has occurred and any areas of concern that may impact performance are highlighted.
- Ability to follow clear instructions and guidelines to investigate, resolve and process a high volume of customer enquiries to deliver customer value at the first point of contact.
- Support the planning system to optimise the dispatch of visits amongst our Smart Energy Experts, taking into consideration their geographical location to ensure customers receive a timely and efficient service where manual support is required.
- Regularly review jobs booked, ensuring timely progress through various stages of jobs status and time bands ensuring the delivery of great customer experience
- Flexibility to support long term and short term planning processes where required

**Competencies, demonstrable experience**
- Logical Problem Solver
- Ability to work and stay calm under pressure
- Able to prioritise work
- Excellent communicator to both our internal and external customers
- Ability to recognise internal customers - including both office and field based
- Clear in managing handover of information
- Enthusiastic so that your passion for achieving effective planning/dispatching is achieved
- Always looking for ways to help colleagues and customers
- Comfortable challenging and being challenged - by area and field managers of senior management status

Training:
1 month training approx. It will roughly look like this:
1 week welcome to the business

1 week on the systems

2 weeks 'out of the classroom' so actively putting into practice what they have learnt with support from mentors

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

To speak to a recruitment expert please contact Shannon Sahota


  • Scheduler

    2 weeks ago


    Leeds, United Kingdom Grease Guru Ltd Full time

    AAA Grease Guru provide commercial kitchens with Fat, Oil & Grease Management, surveying, installing, servicing, and providing an emergency call-out service to customers operating in the commercial, Industrial, hospitality, utilities and NHS. We require an experienced works coordinator to join our team in Leeds. We are committed to providing a great service...

  • Scheduler

    7 hours ago


    Leeds, United Kingdom Liberty Global Full time

    About us Egg; We're on a mission to make clean energy easier for everyone. We take pride in our promise to do what's right by our people, customers, and planet - it's basically why we get up in the morning. Across charging, solar, storage and business, our ambition remains the same: inspiring a clearer path to clean energy. Egg B2B; Transforming...


  • Leeds, United Kingdom Hays Business Support Full time

    Temporary Scheduler/Coordinator Opportunity in Leeds (3 Months)Based in Outer Leeds Salary: £24,000 per annum - paid hourly via the agency Working Arrangement: Hybrid (Combination of Remote and On-Site) Are you an organised and detail-oriented individual with experience of scheduling and coordination? We have an exciting Temporary opportunity for a...


  • Leeds, United Kingdom Hays Business Support Full time

    Temporary Scheduler/Coordinator Opportunity in Leeds (3 Months)Based in Outer LeedsSalary: £24,000 per annum - paid hourly via the agencyWorking Arrangement: Hybrid (Combination of Remote and On-Site)Are you an organised and detail-oriented individual with experience of scheduling and coordination? We have an excitingTemporary opportunity for a...


  • Leeds, United Kingdom Hays Business Support Full time

    Temporary Scheduler/Coordinator Opportunity in Leeds (3 Months)Based in Outer LeedsSalary: £24,000 per annum - paid hourly via the agencyWorking Arrangement: Hybrid (Combination of Remote and On-Site)Are you an organised and detail-oriented individual with experience of scheduling and coordination? We have an excitingTemporary opportunity for a...

  • Schedules Manager

    2 weeks ago


    Leeds, United Kingdom First Bus Full time

    Position Title: Schedules Manager Reports to: Head of Network Location: Leeds, Hunslet Depot Position Summary The Schedules Manager is an integral part of the Local Business Unit (LBU) commercial function with a primary focus on efficiency and stakeholder relationships. The Schedules Manager will act with integrity and role model First...

  • Production Scheduler

    7 hours ago


    Leeds, United Kingdom Morgan King Full time

    Morgan King are working with a stable, well established signage company in Leeds. They are looking for a Production Planner / Production Scheduler / Administrator to join their team based in Cross Green Industrial Estate. **Working Hours**: - Monday to Friday - 7.30 - 16.00 - Slightly later finishing time in busy period (September to November) **Pay**: -...

  • Scheduler/planner

    1 week ago


    Leeds, United Kingdom Jupiter Construction Ltd Full time

    Are you a Scheduler/Planner looking for career progression? Or are you looking for a new challenge? If you have the desire and motivation to succeed in a fast paced environment as our Scheduling Coordinator - this is the role for you! Based at Mortec Office Park, LS15 we provide a professional Planned and Reactive maintenance Service to various clients...


  • Leeds, United Kingdom Gough & Kelly Security Full time

    Gough and Kelly, an NSI Gold company, is a premier provider of security products and services and has served the north of England for over three decades. We work with customers including LUFC, Sheffield University and City of York Council. We now have an excellent opportunity for an experienced and motivated **Engineering Scheduler, **with a minimum of 2...

  • Schedules Specialist

    2 weeks ago


    Leeds, United Kingdom First Bus Full time

    **Position Title: Schedules Specialist** **Reports to: Network Systems Manager/ Network Development Scheduler** **Location: Leeds - Hunslet depot** Position Summary We are looking for people with a strong technical aptitude, to work in a growing central team, which will provide technical and expert support to our UK Bus Operating companies in regards to...


  • Leeds, United Kingdom Huntress Full time

    Service Coordinator £23,000-26,000 per annum Full time, permanent position working Monday-Friday. Please note this position is fully office based. The Role: - Responsible for coordinating and scheduling all work for the engineer team - including services, remedials and call outs. - Overseeing on call rota and preparing timesheets - Maintain...


  • Leeds, United Kingdom CBRE Full time

    CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. **Job Title:...


  • Leeds, United Kingdom SearchDATA Group Full time €22,500

    Join our client’s team as an Appointment Scheduler and contribute to their mission. As their frontline representative, you’ll be instrumental in driving this crucial initiative forward. Responsibilities Engage with incoming leads, ensuring a minimum conversion rate of 75% into appointments. Prioritize delivering positive experiences for every...


  • Leeds, West Yorkshire, United Kingdom SearchDATA Group Full time

    Join our client’s team as an Appointment Scheduler and contribute to their mission. As their frontline representative, you’ll be instrumental in driving this crucial initiative forward.ResponsibilitiesEngage with incoming leads, ensuring a minimum conversion rate of 75% into appointments.Prioritize delivering positive experiences for every prospective...


  • Leeds, United Kingdom SearchDATA Group Full time

    Join our client’s team as an Appointment Scheduler and contribute to their mission. As their frontline representative, you’ll be instrumental in driving this crucial initiative forward.ResponsibilitiesEngage with incoming leads, ensuring a minimum conversion rate of 75% into appointments.Prioritize delivering positive experiences for every prospective...

  • Appointment Scheduler

    5 hours ago


    Leeds, United Kingdom SearchDATA Group Full time €22,500

    Join our client’s team as an Appointment Scheduler and contribute to their mission. As their frontline representative, you’ll be instrumental in driving this crucial initiative forward. Responsibilities Engage with incoming leads, ensuring a minimum conversion rate of 75% into appointments. Prioritize delivering positive experiences for every...

  • Appointment Scheduler

    19 hours ago


    Leeds, United Kingdom SearchDATA Group Full time

    Join our client’s team as an Appointment Scheduler and contribute to their mission. As their frontline representative, you’ll be instrumental in driving this crucial initiative forward.ResponsibilitiesEngage with incoming leads, ensuring a minimum conversion rate of 75% into appointments.Prioritize delivering positive experiences for every prospective...


  • Leeds, United Kingdom Hays Business Support Full time €24,000

    Temporary Scheduler/Coordinator Opportunity in Leeds (3 Months)Based in Outer Leeds Salary: £24,000 per annum - paid hourly via the agency Working Arrangement: Hybrid (Combination of Remote and On-Site) Are you an organised and detail-oriented individual with experience of scheduling and coordination? We have an exciting Temporary opportunity for a...


  • Leeds, United Kingdom Hays Business Support Full time €24,000

    Temporary Scheduler/Coordinator Opportunity in Leeds (3 Months)Based in Outer Leeds Salary: £24,000 per annum - paid hourly via the agency Working Arrangement: Hybrid (Combination of Remote and On-Site) Are you an organised and detail-oriented individual with experience of scheduling and coordination? We have an exciting Temporary opportunity for a...


  • Leeds, United Kingdom CityFibre Full time

    **Job Description**: **_ There will be occasional travel required across Scotland and the North of the UK for this role._** Our goal at CityFibre is to unlock the digital potential of Britain by creating a broadband network that works seamlessly for everyone, every day. Powerful, gigabit-speed connections that enable people across entire communities to...