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Service Advisor
4 months ago
**Service Advisor**
**Western Volkswagen Newbridge**
**Salary up to £28,000 + OTE of up to £35,000**
**Colleague Benefits**:
- Enjoy your birthday off on us every year
- Colleague Discount We offer excellent discounts on new and used car purchases, parts and servicing across all our brands.
- Industry leading training and development opportunities.
- Access to Vitality at Work which offers discounted health screening, gym membership discount and health and wellbeing support.
- Generous Holiday Allowance Your free time matters to us We give all our employees up to 40 days annual leave each year.
- Your Family Matters As a family run Company, your family matters to us. We offer our employees a pension plan, death in service scheme and access to our staff saving club. We also offer free corporate passes for Five Sister Zoo, Almond Valley and many more local attractions
- Cashpoint is our retail discount partner. You can save hundreds of pounds on everything from holidays to your weekly shopping
- Colleague Referral Bonuses Earn £1000 by referring a friend or family member to work for us.
- Vehicle Introduction Bonus Earn £100 by referring a friend or family member to purchase a car at one of our Dealerships.
- Up to 5 study days off per annum, plus time off for any exams.
**Role Overview**:
- Assess customer's needs and advise on service and/or repair requirements and sell additional products and services.
- Supply accurate estimates for servicing and repairs, ensuring the customer is aware of costs and timescales involved.
- Maintain uptodate knowledge of vehicle service, repair and warranty policies and product changes.
- Monitor progress in workshop to ensure promised delivery times are met.
