![Rheged Centre](https://media.trabajo.org/img/noimg.jpg)
Service Leader
3 months ago
As a Service Leader you will be responsible for leading shifts in your unit to ensure the team is delivering the best service to our customers and ensuring brand standards are in place at all times. In this hands on customer facing role, you’ll be competent to manage a high volume environment with an assertive, can do approach following our Westmorland Family principles and delivering a high standard of customer service.
Your responsibilities will be to:
- Lead the shift to ensure the team are delivering excellent customer service and brand excellence
- Ensure that all procedures including cash-handling and stock management are carried out
- Take full responsibility for your allocated area (Fuel/Deli/Retail) ensuring appropriate stock levels, product presentation, efficiencies and service are delivered to the highest standard
- Open and close the unit according to opening and closing procedures
- Ensure health and safety and food safety checks are carried out
- Manage the deployment of colleagues on a day to day basis, ensuring the right people are in the right place at the right time including the management of breaks according to customer demand.
- Support colleagues with any customer complaints ensuring a positive resolution
- Support the training of new colleagues through their 12 weeks induction Journey. Refresher and any other relevant training.
- Ensure that the team maintain a clean, tidy and safe environment that is compliant with relevant legislation and internal policies and procedures.
- Ensure that all areas are kept to the company standard throughout the shift
- Ensure a smooth handover of shift to the next service leader
- Look at the business through the eyes of our customers to spot and act on opportunities that will bring commercial benefit, ensuring you work to continuously improve and impress
- Ensure day to day management of colleague issues e.g. lateness, sickness etc.
- Manage colleague performance on shift through coaching and leading by example
- Implement products and standards throughout the department
-
Catering Service Leader
3 months ago
Penrith, United Kingdom Tebay Services Full timeAs a Service Leader in our on site Kitchens you will be responsible for leading shifts to ensure the team is delivering the best service to our customers and ensuring brand standards are always in place. In this hands-on customer facing role, you’ll be competent to manage a high-volume environment with an positive, can do approach, you will be passionate...
-
Farmshop Service Leader
3 months ago
Penrith, United Kingdom Tebay Services Full timeAs a Service Leader in our Farmshop you will be responsible for leading shifts to ensure the team is delivering the best service to our customers and ensuring brand standards are always in place. In this hands-on customer facing role, you’ll be competent to manage a high-volume environment with an positive, can do approach, you will be passionate about our...
-
Service Leader
2 months ago
Penrith, United Kingdom Tebay Services Full timeAs a Service Leader in our on sites, including Junction 38 you will be responsible for leading shifts to ensure the team is delivering the best service to our customers and ensuring brand standards are always in place. In this hands-on customer facing role, you’ll be competent to manage a high-volume environment with an positive, can do approach, you will...
-
Filling Station Service Leader
3 months ago
Penrith, United Kingdom Tebay Services Full timeAs a Service Leader in our Filling Station you will be responsible for leading shifts to ensure the team is delivering the best service to our customers and ensuring brand standards are always in place. In this hands-on customer facing role, you’ll be competent to manage a high-volume environment with an positive, can do approach, you will be passionate...
-
Team Leader
5 days ago
Penrith, United Kingdom Greggs Full timeRole:Greggs Team LeaderLocation:Penrith, CA11 0DTHours:Part-Time / PermanentHourly Rate:£12.54Company:Asda ExpressWe are looking for a dedicated Supervisor who can lead, inspire and motivate a team to join our welcoming Greggs bakery! Our bakery Team Leaders are responsible for managing the bakery when the Manager is not around; Supervisors really are our...
-
Restaurant Service Leader
3 months ago
Penrith, United Kingdom Westmorland Hotel Full timeYou will lead our restaurant team to ensure we meet our own high standards and make sure we exceed our guests expectations every time they stay with us. The hotel team maintain our 50 bedrooms and guest areas, attending to all the small details to make sure each guests feels special. You will be hands on working alongside your team to ensure they are working...
-
Retail Team Leader
3 months ago
Penrith, United Kingdom The Works - Penrith Full time**Team Leader** **Retail** **Salary**:£10.77** **Ideal core working days: 18 hours across 2 to 3 days** **Type of store**: High Street *** **About our culture** The Works is such an awesome place towellwork! Our atmosphere is supportive, welcoming, friendly and inclusive. A second home-from-home where you can be your best and authentic _you_. - _ We’ve...
-
Service Leader
4 months ago
Penrith, United Kingdom Junction 38 Services Full timeYou will lead our kitchen team and help us achieve consistently high standards of food production and presentation, in line with company standards, meeting the demands of the business in order to delight our customers with freshly prepared meals to send them on their onward journey feeling satisfied and with great memories of their visit You will; - Keep...
-
Retail Operations Leader
3 weeks ago
Penrith, Cumbria, United Kingdom Sheike Full timeWe are excited to introduce an opportunity for a skilled leader at our new Penrith location. As the **Retail Operations Leader**, you will cultivate genuine customer relationships and collaborate closely with your Store Manager to enhance business performance. Your role will involve training the team to become enthusiastic and knowledgeable stylists,...
-
Catering Team Leader
3 months ago
Penrith, United Kingdom Tebay Services Full timeAs a Service Leader in our on site Kitchens you will be responsible for leading shifts to ensure the team is delivering the best service to our customers and ensuring brand standards are always in place. In this hands-on customer facing role, you’ll be competent to manage a high-volume environment with an positive, can do approach, you will be passionate...
-
Team Leader
2 months ago
Penrith, United Kingdom Rheged Centre Full timeWorking in the heart of our food production unit, based at the Rheged Centre in Penrith, you will be one of a small, but very important, team of colleagues producing the very highest quality food. Our famous, pies and sausage rolls are just part of our food production. We cook meat, vegetarian and vegan meals and we make cakes, biscuits and other sweet...
-
Greggs Team Leader
3 months ago
Penrith, United Kingdom Asda Express Full time**Role**:Greggs Team Leader **Location**:Penrith, CA11 0DT **Hours**:Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**:£11.94 **Company**: Asda Express We are looking for a dedicated Supervisor who can lead, inspire and motivate a team to join our welcoming Greggs bakery! Our bakery Team Leaders are responsible for managing the bakery...
-
Retail Team Leader
4 days ago
Penrith, United Kingdom Asda Express Full timeRole:Retail Team LeaderLocation:Penrith,CA11 8JBHours:Full-Time Hours Available / PermanentHourly Rate:£12.54Company:Asda ExpressWe are looking for a dedicated Retail Team Leader who can lead, inspire and motivate a team to join our welcoming Asda Express Store! Our Retail Team Leaders are responsible for managing the store when the Manager is not around;...
-
Burger King Team Leader
3 months ago
Penrith, United Kingdom Asda Express Full time**Role**:Burger King Team Leader **Location**:Penrith, CA11 0DT **Hours**:Part Time and Full-Time Hours Available / Permanent **Hourly Rate**:£11.94 per hour **Company**: Asda Express We are looking for a dedicated Shift Leader / Supervisor who can lead, inspire and motivate a team to join our welcoming Burger King Restaurant! Our hospitality Shift...
-
Production Line Team Leader
3 months ago
Penrith, United Kingdom JELD-WEN, Inc. Full time**HIRING NOW**: - JELD-WEN Penrith is currently seeking a **Production Line Team Leader** to join our growing team. **Are you looking for your next role?** **Lead Operative** **£13.40 - £15.48 per hour** **Penrith** **Immediate start** **3 shift rota**: **Shift -06.00 to 14.00 - 14.00 to 22.00 - 22.00 to 06.00** **Mon to Fri only** **Full time,...
-
Production Team Leader
3 months ago
Penrith, United Kingdom Greggs Full timeProduction Team LeaderJoin us as a Production Team Leader and you'll be joining a friendly and welcoming team. As well as a rewarding feeling of accomplishment and teamwork, we have a whole range of perks that you can take advantage of! Competitive pay 4.2 weeks annual leave, pro-rated, increasing with service, plus bank holidays ...
-
Team Leader
3 months ago
Penrith, United Kingdom Rheged Centre Full timeWe have an exciting opportunity available for a Team Leader to join our Westmorland Kitchen Team, based at The Rheged Centre in Penrith. You will be responsible for supporting the Department Manager and your colleagues to produce our famous Westmorland sausage roll and savoury pies which are produced for our motorway service areas at Tebay, Gloucester and...
-
Retail Operations Leader
3 weeks ago
Penrith, Cumbria, United Kingdom Sheike Full timeWe are excited to announce an opportunity for a skilled leader to join our Penrith location. As the Assistant Store Manager, you will foster genuine customer relationships and collaborate closely with your Store Manager to enhance business performance. Your role will involve training the team to become enthusiastic and knowledgeable stylists, surpassing key...
-
Online Team Leader
3 months ago
Penrith, United Kingdom Morrisons Full time**About The Role**: **Are you good with people and a natural leader, or a great customer assistant looking for the next step in your career?** Do you have a helpful and friendly style, enjoy meeting new people and going above and beyond for customers? We're looking for Team Leaders to lead our Online teams and drive our performance forward for our...
-
Burger King Team Leader
3 weeks ago
Penrith, Cumbria, United Kingdom Asda Express Full timeBurger King Team LeaderPosition Overview:As a vital member of our team at Asda Express, the Burger King Team Leader plays a crucial role in overseeing daily operations within our restaurant. This position is designed for individuals who are passionate about delivering exceptional service and leading a team to success.Key Responsibilities:Assist in managing...