Customer Service and Sales Coordinator

4 days ago

Andover, United Kingdom Judge Recruitment LTD Full time

An exciting opportunity has become available for an ambitious Customer Service Advisor, Sales Administrator, or Sales Executive, to join a well-established business, based in Andover Hampshire.

Salary - £23,000 + benefits

Job type - Permanent

Working Hours - 8.30am to 5.15pm Monday to Thursday, 8.30am to 4pm Friday

Why has this role become available? The person in this job role has now been promoted which leaves this position vacant.

This is a fantastic opportunity and would suit someone looking to kickstart or continue their career within Commercial Sales / Digital Sales. Ideally, you will come from a traditional sales background, customer services, e-commerce, or a traditional marketingenvironment. However, my client is open to school / college / uni leavers, but you must be technically savvy and interested in starting your career in Sales.

**Key skills required for a Customer Service Coordinator**:

- Technically Savvy with a genuine interest in Sales.
- Experience/or an understanding of trading in an online environment (listing and selling on eBay/Facebook marketplace would be hugely desirable but this is not essential as training will be provided.
- A sales-driven self-starter who enjoys working to a deadline
- Organised with good attention to detail and the ability to manage large amounts of data.
- PC literacy - use of Excel, Word, and Outlook.

**Key purpose of the Digital Sales Executive role**:
The role is a key support function as part of the Retail & E-Commerce team in the delivery of profitable and sustainable growth, helping launch new products, and delivering best-in-class digital content.

**Key responsibilities for a Technical Sales Administrator**:

- Drive sales through efficient processing and understanding the role that digital content plays versus the sales driven from these platforms.
- Implement price adjustments, listing quality improvements, and promotional activity on marketplaces and the company website to drive sales on targeted products and campaigns.
- Collation of all forms of digital content from internal sources to implementing high-quality content across relevant marketplaces, retail and e-commerce customers, ensuring the digital presence supports and enhances our product offering and brand strategyboth in the UK and globally.
- Monitor marketplaces and websites to ensure the business is continuously improving its digital content, recommending improvements to reflect a best-in-class position and keeping up to date with the latest digital trends.
- Collate from internal sources product information, photography, CGI imagery, video content, written copy, and technical assets to prepare information for upload onto customer and marketplace-specific software and portals.
- Support the company Digital Sales Strategy, optimising SEO and communication techniques on company websites and marketplaces both within the UK and Worldwide.
- Monitor traffic to websites and products, reporting on the performance of the digital channels/activities using tools like Google Analytics, feeding back to stakeholders, and using the data to inform future activities.

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