HR Officer
2 days ago
**HR Officer**
**Brighton & Hove City Council**
**£10.60 per hour**
**6 month contract**
**Barts House - Brighton**
**Hybrid Working**
**Purpose of this Job**
To provide a high-quality customer focussed transactional HR service, dealing with a wide range of complex queries and providing support to managers relating to DBS and other statutory checks for all staff in accordance with legislation, local guidelinesand best practice.
**Principal Accountabilities**
- To be a first point of contact for internal and external customers, providing excellent customer service on a range of HR transactional activity.
- To be accountable for providing more complex advice and information to managers and members of staff including but not limited to DBS, right to work checks and other contractual queries.
- Promptly investigate and resolve issues of a complex or sensitive nature, often requiring significant investigation and initiative to assess and resolve problems to customers' satisfaction.
- Escalating issues with either Team Leader or directly to a HR Business Partner that relate to compliance with HR Policy or current legislation.
- Contribute to the continuing development of HR efficiency by keeping up to date with changes in policy and providing feedback on updating of HR transactional procedures.
- Providing regular reports, analysing, and interpreting data relating to DBS and other statutory checks. These reports will be distributed to Team Leader to be shared with the wider HR Team.
- To actively participate and engage in team meetings and project groups.
- Complying with internal and external information requests including but not limited to internal / external audits and FOI requests.
- Provide training and support either virtually, by telephone or in person to both internal and external stakeholders including the wider HR Team on transactional processes and the use of the relevant software.
- Establish and develop effective working relationships with internal and external stakeholders.
- To ensure that the Council complies with both policy and its statutory obligations in relation to safeguarding, maintaining confidentiality, equalities and the organisation's Values and priorities.
**Experience**
- Educated to minimum NVQ level 2 or equivalent
- Some knowledge of the Disclosure and Barring service/Right to Work legislation
- General knowledge of employment legislation and/or the work of a modern HR function and its role in a large organisation.
- Experience of providing excellent administrative support in a busy office environment
- Proven customer service
- Excellent written and oral communication skills, with a proven ability to show both sensitivity and assertiveness as required when engaging with members of the public and Council staff at all levels.
- Ability to use your own initiative and be decisive.
Tate is acting as an Employment Business in relation to this vacancy.
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